M & M Plumbing, Heating, and Air Conditioning, Inc.

"We made an appointment with M&M easily over the phone, and we received a text message with the appointment details. We then received a text the day of the appointment that Tom was on his way. Tom and Roberto came and were very professional, and did a great job cleaning our oil furnace. They explained to us everything that they did and then gave us a good referral to have someone come check out our chimney which needed to be cleaned as they had advised. We were very pleased with their service and their level of professionalism and their great quality work. We will definitely be calling them again next year to service our furnace. Thanks M&M!"

"M & M Plumbing and Heating is wonderful! Within the last year, we've had them replace our furnace and hot water heater. They even came out the day-of when our hot water heater went. All of the work that they did was professional and affordable. I highly recommend M & M Plumbing and Heating. They've been life-savers for us!"

"Michael and Tom came out and diagnosed the leak coming from my bathroom quickly. They were efficient and friendly. During COVID-19, they took precautions by wearing masks. The company also has a fantastic receptionist who schedules appointments and uses a tracking app that lets us know exactly when the plumbers will be there. Their rates are also very reasonable. I have every confidence in having M&M plumbing as the one we will call anytime there's an issue that needs plumbing services!"

"If I could give ZERO stars I would! These people are "RIP OFFS!" My furnace was short cycling in Jan. this year. I noticed M&M was the company the prior owners used to install this system that was acting up. They came out quickly, sent 2 guys that were nice fellows, however, without telling me 1 of them CUT a lead wire on the unit after they said "this is dangerous", don't want to use it. I found this out when the next HVAC came to compare. Mind you it was the beginning of Jan. 2018 freezing here in the N.E. I questioned what they found as a problem caused by their crappy install. They charged me almost $200 for the service call and was told they would work with me off the price of a new unit. Weeks later they finally sent me an email saying they were still working on a "quote". I started to have others come out to check it. I was told be several others that the install M&M did was less then, and dangerous. They never got back in touch with me, I am going to POST here, "social media", BBB, and file a small claims. DON'T USE THESE PEOPLE! To this day they still never got back to me!"

"After 4 phone calls I was finally able to get an appointment, because the person who answered the phone was unable to commit to an appointment without approval. The day of service to clean my boiler THEY decided to sell me over $50 worth of tank cleaner without asking me and put this into my tanks. The thing about this is my tanks were almost empty and tank cleaner works in conjunction with filling a tank! Over a 33% markup on an unnecessary product! When I called to ask about this I was met with an exceptionally rude Carolyn. Overall a terrible experience would not recommend and will not use this company again!"