TGIF Solutions - Brad Johnson Agency

"My grandmother has been with them for 25 years, I’ve been with 4 years. This isn’t a perception, this is what happened! Pam was my agent. I work a dealership and buy a lot of cars so I’m always adding and dropping vehicles. I had a 22 Bronco Sport, the monthly premium was $140, I called and said I wanted to trade and Pam said the payment would go up to 190 with trading my 23 Colorado, I get the first payment and it’s $310 taken out of my account. I call in to say I want to stop automatic payments and they said the premium would go up to 245 monthly. I said 55 bucks for paying myself, they said no it would be 225 if you didn’t. I said Pam said it would be 190. The apologized and had Pam call me. Pam said right away we’ll you had had accidents ( the accidents were known about and they fell off after 3 years) She gave me the quote that she lied about when she said 190, we all know you see people records when you quote premiums and there were no new accidents or tickets and years! She told me 190 two months ago. She said I don’t know what tell you, Progressive does what they want. I said didn’t even call when the first payment of 310 came out cause I don’t have the time to stress about this and I’m very reasonable person I deal with customers every day. I said I sent you two referrals and you didn’t send gift card and I just let that go to I had to call and ask the office. She was very cold and said I don’t know what to tell you, I’m not doing this Justin! I said I need you to cancel the automatic payments. She said do it yourself! I would highly NOT recommend dealing with Pam. She’s not truthful!"

"I wanted to give a shout out to Jamie T. at my local Nationwide office with her assistance and willingness to help me reduce my homeowners policy. I thank you! TGIF Solutions… Kittaning and Clarion office…."

"We have been with TGIF for many years and have always been very satisfied with the company. The staff are always very friendly and helpful. Lately, Pam Troup and Dawn went above and beyond helping us to resolve some issues we were having!!! They are so friendly, helpful and understanding!!! It was like talking to friends not just a company. Dawn patiently resolved all the many crazy issues we were having, and Pam patiently took the time to research and find us a new company that better served our needs and took care of cancelling the other one. I am so grateful to both of them for all their time and effort!! I have never dealt with another company with employees like these two that actuslly cared so much! This is the kind of service that make customers stay with TGIF."

"We have been customers for almost a decade and have always had amazing service. These team has helped us with all of our home, auto, and business needs!"

"When I called, I actually got a person to talk to the first try!! That is a huge plus! I was also able to understand them when they spoke! As I age I find it more difficult to take care on business over the phone--but it was easy with TGIF Solutions! Very easy to add another vehicle to our account."