Nail21 Denville 7 Broadway, Denville, NJ 07834

"I went there today for the first time . Paid almost $160 , tipped $20 and the owner still wasn’t happy. She asked her employees in front of me how much I tipped them and made a scene before I left over the tip . I went late and I was rushed , which I totally understand. However, I paid before the service and she took my money . Then when it was time for my manicure she was saying that it’s too late . Her employees had to convince that since I paid she must take me lol. some of her employees are extremely kind."

"Not bad not good, no message with gel manicure just some quick lotion. If you’re not a regular you’re rushed. Good amount of colors tho"

"Kris is the best there is. Best manicure I’ve ever gotten!"

"Michelle at Nail21 did such a great job on my nails! She takes her time and is very thorough! She listened to exactly what I wanted and I’m so happy with how well it came out!!"

"We were excited about the cute town of Denville and the 4.5+ star reviews. Travelled 30 minutes to get what we were hoping would be spa pedicures, great design technicians and a set of regular gel manicure and a set of acrylic nails. We called ahead of time asking for an appointment where my friend and I could sit next to each other... We arrived for our SCHEDULED appointment and were told we could not sit next to each other, and even better, that one of us could start while the other waited. I patiently waited about 30 minutes before getting started with my regular gel manicure while my friend got her acrylic set...well my cuticles were briefly filed off, there was not cutting or cleaning of cuticles, no careful care of my hands before to my surprise amidst a layer of dust created by the filing, my gel manicure had begun...piled on top of a layer of nail dust...color lay on my skin but she pressed forward despite my kind request to please remove the polish that had stuck my the surrounding skin. I asked if she could offer suggestions of an accent nail design she thought would go well with the base coat I chose and she said if I didn't have a picture she couldn't do one...i asked for a simple minimalist dot to be placed on each finger with the ring finger having 3 dots. The dots placed were all off center. I gave up, she finished... On top of the still accumulated dust she oiled and applied lotion on my hands and gave a literal 10 second massage and then commenced to wait 2.5 hours for my friend's acrylic set to be finished...which came out so bad that they ended up needing to redo them which took another hour and a half. Thankfully her technician who redid them did a MUCH better job...however she did the design on my toes... A triangle which unfortunately came out horrible...sadly despite their best efforts, and over 5 hours- this salon left us feeling overwhelmed, disappointed and ultimately unhappy with our manicures and pedicures. We asked for spa pedicure options looking forward to each picking a different one and then to our surprise they began picking an aloe one for each of us without giving us an option to pick otherwise. Ultimately, save your time, save your money. Go somewhere else."