Health Markets

"I called this agency in late November. The assistant who called back said my need was not urgent, and they would call me back in mid December after open enrollment ended. I am planning an early retirement, and needed advice on the ACA. Here we are in mid January, and I have never heard back from them. I got advice at another agency that acted like they wanted my business."

"Having just turned 26 getting kicked off of my mother's VERY amazing insurance plan was simply daunting and stressful. I am also currently in graduate school and working. I was connected with Jennifer Labanz and she right away put me at ease. Not only was she professional and helpful in answering the many questions I had, she also was extremely personable and took the time to ask me questions about myself and my life. She took an experience that I was so nervous about and turned it into something that was rather easy. I had the most pleasant time speaking with her over the phone and she was able to get me coverage and ensured that I understood everything that was going on. Prior to our phone call I absolutely dreaded having to do this all by myself and Jennifer had me feeling like this was a walk in the park! I cannot recommend her services more."

"Jason has been nothing but unprofessional, unresponsive and unhelpful. While choosing my insurance last December it would take several days to even hear back from him regarding a simple question. This past June when my insurance was wrongly cancelled due to "non payment" Jason never replied to any of my emails or calls personally but pushed me off to his assistant, who was very kind but was unable to help me get my insurance reinstated. Independence Blue Cross informed me that the issue with my payments being posted to my account was because Jason had used the last four digits of my phone number as my social security number. Luckily, I was able to resolve this issue on my own. The one specific thing I told Jason I needed this year regarding my insurance was vision coverage. While signing up for my plan he said this was included. I find out last week during my eye doctor appointment that I do not have vision insurance. While at the doctor I initially receive an email from Jason that I should have been sent a separate card for Eyemed. A few minutes later then responds to me that he looked back at his notes and he not include vision in my plan. It has been headache after headache with my insurance this year. Save yourself the trouble and lack of customer service and do not use Jason."

"Jason Hoffmann is by far the smartest and most dependable person I know when it comes to health insurance. He has always been a tremendous resource not just for me, but also many people I know that I have referred him to as well so if you need any help or guidance whatsoever with health, life or disability insurance you should definitely give him a call!"

"Jason is an expert in the insurance field. He has helped my family with our health insurance needs for the past 5 years with great success!"