JOANN Fabric and Crafts

"Unreal I went to pick up my order curbside and waited about ten minutes no one ever came out of the store to bring me the items. A day later I get a email saying thank you for your pick up and my card was charged. I contact a manager and they told me the money would be returned . I waited a week or so and it was never returned. Called back into the store and another person told me they couldn’t issue me a refund unless I came into store . How inconvenient that I now have to make another trip to the store to get my money back from an online order ! Never heard of this ! Will not be shopping at Joanns again !"

"Nice, organized, and clean store. Very friendly staff; especially Mia. She was a wonderful help cutting our fabric and even went out of her way to make sure we got exactly what we needed. Thank you Mia"

"They are good. Just wish they had more art tools. I was looking for a lucy tool, but they didn't have it."

"Jo-Ann Fabrics is one of the first places someone should go if they have any crafting needs. The store is much more than fabric supplies. Almost any craft that you could want to work with they'll have something for you. Sections include picture framing, yarn, glasswares, paints and other mediums of that sort. The store has a couple handicap parking spots. Doors are automated for easy entry of wheelchair. All of the staff has always been friendly, in my experience. It's quite refreshing and I enjoy all of the interactions I've ever had with their employees. One of the best things about Jo-Ann Fabrics is their app. You can shop online, order online, pay online, and do in store pickup. They can also ship to you. They have regular sales so that you can save even more money from their regular pricing."

"Staff were helpful and had great customer service. Fantastic selection of craft supplies tools and projects. Many stencils, educational books, sharpening services, and fabrics. Restrooms can use a deep cleaning."