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K&L Heating and Air Conditioning LLC
17523 Isle Royale Terrace, Dumfries, Virginia, United States
About the K&L Heating and Air Conditioning LLC
K&L Heating and Air Conditioning LLC is a top-rated HVAC company located at 17523 Isle Royale Terrace in Dumfries, Virginia. With years of experience in the industry, our team of expert technicians provides exceptional heating and air conditioning services for residential and commercial properties. We specialize in installation, repair, and maintenance of HVAC systems to ensure optimal comfort and efficiency. Our commitment to customer satisfaction and quality workmanship sets us apart from the competition. Contact us today for all your heating and air conditioning needs.
17523 Isle Royale Terrace, Dumfries, VA 22026, United States
Reviews of K&L Heating and Air Conditioning LLC
"K&L was sent by Choice Home Warranty after my AC went out. Tech was early for appointment and quickly pinpointed the problem. The tech worked with me through all the challenges I had getting the warranty company to do their jobs. I was beyond frustrated with the challenges but the tech communicated with me and came to my house several times until my unit was finally replaced."
"The heat in our house stopped working properly and K&L was sent out by Choice Home Warranty. They came to our house six times and did nothing except push a few buttons/switches on the furnace, clean some dust, and told us to keep it running so they could come back and check it for error codes. He did nothing further to diagnose the problem, and charged us $120 for the cleaning, which did not help. We had several sub-freezing days that week and the prior week and could not leave the furnace on to blow even more cold air into our home. On the sixth trip he told us we needed someone with a special camera to inspect the inside of the furnace, so we had to have another company come out. The second company told us, after a thorough inspection, that the furnace had a cracked pipe and would leak carbon monoxide if we ran it! Fortunately, they were able to replace the furnace two days later. If we had taken K&L's advice, we might now be dead. We would never recommend them to anyone based on our experience with them, and if I could give them less than a 1 star review, I wouldn't hesitate to do so."
"Was sent out by choice warranty when the first guy they sent didn't do his job. I didn't get the technicians name but he did his job and even did the job before the warranty could approve it. He fixes our AC and my sister's. I would recommend his service."
"This company was chosen by my home warranty. They came out to my home because my basement was much warmer than the first level and the fist level was not cooling well. The “tech” came out and claimed the condenser coils were dirty. He cleaned them and said the house will cool over night. I asked about the basement being hot and asked him to look at the unit in the attic. He refused because this were his exact words “ I’m not going up there is too hot”. I got the feeling he just wanted to make a quick buck and leave, He had no intention to fix the problem. When it came time to pay he refuse to take AMEX because the fee is too high. How ever on his receipt it’s advertised that they do take AMEX. If you are wondering no the cleaning of the coil did not fix the issue. In conclusion not only is The customer service the worst but his diagnosing skills are non existent"
"If I could give triple 0 stars I would. He came to my house through my 3rd party home warranty company. He stated that the part that removes CO2 from my home only needed a screw as it was the part making noise. Needless to say it continued making noise so I had to pay another service fee for another company to come out to tell me that it was dangerous to have my heat on and that the part that was bad was the CO2 removal part. This company put my entire family at risk. I would not recommend him or any other member of this company as they are not knowledgeable at all!!! I wish I could get my service feel money back for him not doing his job!!!!!"
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