Goodwill of Greater Washington Retail Store 5077 Westfields Boulevard, Centreville, VA 20120

"I live 50 minutes away from this location. I was in the area for an eye doctor appointment so I decided to stop here before heading home. I bought a heater for my back room to help heat the room. Well getting home to plug it in it did not work. So after calling the store they informed me they don’t test electronics. So beware. I lost that money"

"If you’re black just dont buy here. Thats all I will say. Also dont put stickers on product instead of a tag. Signs saying glasses a certain price but bc of a sticker fell off you cant sell it!? Thats ridiculous. Wont ever be returning"

"Poor customer service from management and contradicting company policy. The cashier with pink hair was very kind and feel bad that she works for such poor management. Found an old vintage polyester tie on the tie rack with literally hundreds of other ties with a sign above stating Ties & Belts $2.99. Upon taking it to the register to checkout, they wouldn't sell it to me bc the manager said it couldn't be sold because it didn't have a color tag/bone and that "it will be back on the floor tomorrow" saying it's company policy. Even though there is a sign directly above all ties that says $2.99ea. Even after offering to pay $3.99 for the tie, the manager basically told me I'd have to come back tomorrow to buy it. This is absolutely poor customer service when you run a retail store and have someone in front of you who has the money to and wants to buy your product, telling them to come back another day! That might work for a local, but someone passing through town... it makes no sense! I spend $1000's of dollars a year at Goodwill Thrift Stores and even online on their ShopGoodwill auction page buying things that were all DONATED for free! Hope your $2.99 tie was worth this review!"

"This is one of the few Goodwills that still worth going to. It’s the “old style”. Meaning it’s not just filled with the equivalent of what is leftover at your yard sale at the end of the day. Prices are still not too high, it’s got a decent toy section where kids can still access the toys themselves and you still can find treasures not just stupid Knick knacks. I think I’ve found something or bought a pair of shoes every time I’ve visited. I love this particular Goodwill. The rest of them, for the most part, suck."

"This location is well organized and I found a steal of a deal ! Coffee table I fully restored for only $9 !! Definitely will be back to see what else they have !!"