HeidiJHale Designs 301 South Walnut Street, Muncie, IN 47305

"So I was waiting on a bracelet for a Christmas gift from HeidiJHale. Their was a confusion in what was supposed to be engraved on it. I was not going to get it by Christmas because I was going to be out of town. A gentleman in the workshop told me that he would be willing to run it to an address to ensure that I have it in time. This was excellent customer service and was very much appreciated."

"I am so pleased with the workmanship and their customer service. I needed the item much sooner than initially expected and they got it to me in record time with such sincere effort to meet the need of the recipient of this gift! Especially when they were so busy with holiday requests! Cannot thank them enough for making this Special gift even more special with their help!!!"

"My experiences with Heidi JHale Designs has always been wonderful. The jewelry is beautiful and of good quality. I called and inquired about my order and asked if I could have it by December 1st, as we were celebrating Christmas early this year. They went the extra mile to make sure I would have my order on time. Your friendly customer service is much appreciated and hard to find these days."

"Hello - I have ordered several pieces from this vendor and they have all be amazing. The one most precious to my heart is a ring I ordered when my sweet dog Bentley passed away. In the past I had ordered pieces with handwritten mementos but what do you get when your dog passes away. The day after he passed I sent a note to this vendor with a heart felt plea to see if they could take the last photo I had and make it something beautiful. A few hours after I placed my order I get an email that began with I am sorry but that particular photo would not work on the piece I chose BUT our artist did this sweet line drawing of your baby - do you like it! Through tears I saw the perfect picture of my sweet Bentley. Bentley had been apart of my life for 18 years. How do you memorialize your best friend? You pick a ring from this vendor and have his sweet face - the beautiful line drawing put on your ring. I wear this ring proudly everyday in honor my sweet baby. Thank you so much to this team for making the perfect memento of my sweet Bentley and loving me through this process."

"I have 4 daughters, a bonus other daughter I raised and a daughter in-law I buy gifts for routinely. I had an issue w the timing of my order for one of those “everyone is getting this HJH Designs necklace” so I had to cancel the order. Heidi called my phone and made it all work. Yeah - Heidi called me down in Texas and made it all work for my daughters! I just ordered a new design for one of my girls’ birthday !"