Ann Taylor

"The assistant manager is one of the rudest person I ever dealt with in life she needs to learn how to communicate better with there customers"

"The associates (Karen and Cathy) at the Chester store are just fabulous! I had an issue with an order error and a tight deadline for needing to receive it. They contacted corporate and painstakingly argued for me to get my order not only in record time but comped my shipping and got me an additional discount for my troubles. Excellent customer service at this location!"

"As I follow my girlfriend around, lap after lap, in search of something she saw online, no one asked if we needed help. Which, of course we do. Anyone with eyes could see she was a woman with a purpose. Found the item, was not satisfied with the fit. God save any man shopping with his significant other."

"Every time I shop at Anne Taylor in Chester I feel like a celebrity. The sales staff is helpful and great at finding items that fit me well that I might never have selected myself."

"The half dozen times I have been in there, they have been almost rude and made me feel very uncomfortable. They were not helpful at all. The one girl even made a snide remark because I was returning a pair of pants that were the wrong style pant, by her recommendation last time I was in none the less. I reminded her that she was the one who helped me. I thought at first it just might have been one person or that person was not having a good day. However, it's been consistent. I won't even order online anymore because I don't want to go to that store to return anything if I had to."