Starbucks

"I asked for vegan options, specially asked for no egg. I was recommended an impossible burger, had a bite, felt weird, checked online, turns out it contains eggs. Asked the staff again, they checked and said it has eggs. They didn't even apologize for that. A very bad experience."

"A very rare occurrence on the 28th of December, 2023. The lady told us it would "take 20 mins for anything on the menu" even before we told her what we wanted. That sounded very odd to us, considering the fact that the establishment was essentially empty and the drive thru wasn't occupied either. Hence, we stuck around a little bit to listen if she communicated the same information regarding a 20 min wait to the next customer; however, she mentioned no such wait to the customer after us. Moreover, the person after us received her 2 drinks in less than 3 mins. We usually stray away from making assumptions or accusations, but we couldn't help but notice that this had something to do with race as we were a group of international individuals. Once again, we usually love the stellar service at Starbucks all over the nation, but this was an unfortunate occurrence. I have attached an image of the lady who was the cashier at the moment of our order."

"I ordered two drinks via DoorDash. They forget one of the two drinks. I called to ask them what happened. A really rude, yappy girl answered the phone and would not stop interrupting me. She ended up hanging up the phone on me multiple times and was absolutely disgusting and disrespectful. Children should not be allowed to work in this kind of field."

"Was 1st time at this location. Very busy. 15 employees working at 10:30 am. Waited 20 mins for decaf pour-over. Why don't they brew decaf? Could you a good cleaning."

"I don’t understand how every time I go through the drive-through and I say that I want a Venti caramel Frappuccino with extra extra caramel drizzle how I get it every single time and it has barely any caramel drizzle in it, i said NO whip cream and there’s so much ice in it, that it separates in the cup. It’s taste like milk with a hint of caramel, I’m so tired of paying a little over six dollars for a drink and people not doing their job correctly. It’s simple to follow easy instructions. And this isnt a one time issue. Its happened everytime i go, i gave it a break and IT HAPPENED AGAIN."