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Pandora
690 West Dekalb Pike, King of Prussia, Pennsylvania, United States
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About the Pandora
Pandora is a renowned jewelry store located at 690 West Dekalb Pike in King of Prussia, Pennsylvania. Offering a wide selection of beautifully crafted and customizable jewelry pieces, Pandora is a go-to destination for those looking to add a touch of elegance and personalization to their accessories collection. With its unique and high-quality designs, Pandora has become a beloved institution for jewelry lovers in the United States. Visit Pandora at their King of Prussia location to discover the perfect piece to complement your style and make a lasting impression.
Photos of Pandora
690 W Dekalb Pike Suite 1047, King of Prussia, PA 19406, United States
Opening hours of Pandora
Monday:
11:00 - 20:00
Tuesday:
11:00 - 20:00
Wednesday:
11:00 - 20:00
Thursday:
11:00 - 20:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
12:00 - 18:00
Reviews of Pandora
"I had the worst experience with Nilishka P this store located in king of Prussia Mall. I went to the store on Dec 29 around 8:10 pm, getting line for my return online purchase which is less than 30 days. When it come to my turn, She said I can't return because of holiday season or she does is ship out only . First i agreed but she doesn't give me anything to prove that i gave my stuff to her . I refused to ship out and want to return base on Pandora policy , she said she gave my stuff back to me . I said "no" . I want to return because i purchased my Charms less than 30days . No policy say that i can't return online purchased during holiday season and she was annoy and told me she will do the return so "I can get out of her face". This is unbelievable for someone in the profession of customer service go treat customer this way. She was so rude. The people work at Pandora in Macy very helpful and nice to customer . I rather go there from now on ."
"I purchased several charms for my wife as part of her Christmas gift. The store is well organized. Thier displays are very festive and attractive. Lorena A. assisted me with my purchase. She was very sweet and helpful. I really enjoyed my shopping experience."
"I came to this location on 11/24 to purchase something for black friday. The salesperson Nilishka P. was very dismissive and had the attitude as if she couldn’t care less if I made a purchase or not and just wanted to rush me out the door for the next person. I was also with my mother would was still debating on if she wanted to purchase a certain ring or not. Once the sales associate realized she didn’t have a definite sale she completely ignored my mother’s existence and lost out on another sale on top of mine. I left that evening with some earrings I did not really want and came back the next day (11/25) to return them. The associate Asia proceeded to tap the associate from the other day on the shoulder and told her I was returning my previous purchase. Nilishka then huffed out “Ugh Really?” very loudly so it was obvious they wanted me to hear it. I usually never complain but this was highly inappropriate and made me very upset and will now serve as a reason for me to never return to this location under ANY circumstance.I understand that black friday is a very busy time but that is no excuse to treat customers that was especially when they are making a return based on your behavior. This location is full of sales associates that do not show any kind of professionalism and clearly do not want to bothered."
"Michelle L. recognizes me each and every time I enter the store even though I only come to King of Prussia once a year. Michelle seems to know what I like and what I would be interested in and she is always so pleasant!"
"I went to this store to exchange a bracelet I purchased from another store. There was a $20 difference in price for the exchange. The salesperson told me I could not have the difference refunded to my card because they were a franchise. The receipt states "Items in unused and original condition may be returned to PANDORA stores for a refund or exchanged for another item within 30 days of purchase with original/electronic receipt look up." The receipt does not have any fine print with exceptions to the policy. I presented my emailed receipt only to be told 3 more times that this was a franchise store and they could not put the $20 back on the credit card I used for the original purchase. She then suggested I purchased a care kit. I asked to see some clips because I considered making a meaningful purchase instead of the care kit. The lady pulled out 3 random clips. I have never had this experience. Usually the salesperson asks you a few questions and then brings out a tray of options based on your preferences. This store does not embody what I have come to appreciate about the quality of service of the Pandora brand. It was giving mall kiosk vibes. Shop at your own risk."
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