The Ultimate Cuff 3000 Village Run Road, Wexford, PA 15090

"These bands are beautiful, but they don’t hold quality. After a few months the coating on my rose gold band began to like wipe off and turn silver. Furthermore the clasp device to tighten the band is literally the worst, cheapest design I’ve ever seen. The watch bands for like $15 on amazon have a higher quality tightening mechanism. I sincerely wish I could leave a great review because I wanna love this company —the aesthetic design of the bands are undoubtedly gorgeous— but it is extremely frustrating to constantly have to tighten the constant loosening of the stupidly designed tightening clasp and my watch constantly disconnects because it falls so far off my wrist that it requires a password again to unlock it. So every like, 5-10 mins I have to tighten the stupid band or suddenly my watch isn’t functioning cause it’s waiting for a password. Would not recommend. For disposable value the amazon selection is way more practical (and dare I say, actually better quality)."

"Beautiful apple watch cuff. The only issue had with it is after a while the chain doesn't hold as tight as it used to in the beginning. It begins to loosen after a while. I still wear it and I love it though! It isn't a huge deal, I just tighten it back."

"The customer service was fine. There was no need to communicate because the website is very clear. Unfortunately the product I bought did not last three months, the rose gold flaked off and the chain that tightened or loosened the band broke. The quality for the price is unacceptable, because of this my family does not plan on using this company again"

"I contacted customer service regarding a repair on my cuff. Without any hesitation, they sent me a new replacement cuff and arrived in a few days. I am very happy that they were able to help me so fast! A big Thank you to your customer service team!"

"While the product I ordered was shipped correctly and promptly the service that accompanied it was beyond awful. I was over charged for my product and now (over a month later) I am still waiting for a refund. I have asked multiple times via email (the only form of communication this company has) to clarify on how my refund was issued and when I can expect it. I've now requested a refund three times and have been met with the same response every time 'please wait 3 to 5 business days for processing'. After waiting well beyond the 5 business days I've now had to involve a third party to try and recoup the funds that I am still waiting on. I don't care how lovely your product could be, with service like this, I wouldn't recommend this business to anyone."