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Laurel Internal Medicine
13952 Baltimore Avenue, Laurel, Maryland, United States
About the Laurel Internal Medicine
Laurel Internal Medicine is a reputable healthcare institution located at 13952 Baltimore Avenue in Laurel, Maryland. As a trusted provider of internal medicine services, our dedicated team of doctors and healthcare professionals are committed to delivering high-quality care to patients in the Laurel community. With a focus on preventative care, diagnosis, and treatment of a wide range of medical conditions, Laurel Internal Medicine is dedicated to promoting the health and well-being of our patients. Whether you are in need of a routine check-up or managing a chronic illness, our experienced team is here to provide personalized and compassionate care. Schedule an appointment with Laurel Internal Medicine today and take a proactive step towards better health.
Photos of Laurel Internal Medicine
13952 Baltimore Ave, Laurel, MD 20707, United States
Opening hours of Laurel Internal Medicine
Monday:
07:30 - 16:00
Tuesday:
07:30 - 16:00
Wednesday:
07:30 - 16:00
Thursday:
07:30 - 16:00
Friday:
07:30 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Laurel Internal Medicine
"Terrible. I had a major accident with complications. Needed a referral. Schedule a appointment 2 weeks away. Confirm appointment 2 days before. Get a call night of. The "doctor is off" must reschedule. For another week out. What a absolute joke. I've also been going to this facility 20 years. Never seen it this bad."
"I left this practice over a year ago because it was totally going downhill and my husband still goes there and they’re messing up on medication‘s. They can’t even get the medication right to send to the pharmacy. That’s pretty sad when you mess up on medication not only is it sad it’s scary. They are so unprofessional at the front desk. My husband told me when he was last there They were just sitting around, laughing doing nothing. it’s very frustrating when I have to call there two or three times to get an appointment right or to get medication right? I am so frustrated. I’m surprise that this practice even has a three star rating."
"I'm sad to see this doctors office go downhill. They used to reply to phonecalls and questions, but not anymore. If you go into the office, they don't even give you real face time with a doctor, they actually make you sit in an examining room alone while they call you on your phone for a virtual exam. Even the strangers at urgent care offices give you more caring attention."
"I have been a patient of Laurel Internal Medicine for almost 25 years - every other comment regarding how bad this practice has become after the Medstar takeover is 100% accurate. I just returned from the third cancelled appointment with Dr. Walker (I have been waiting since December of last year to see my primary care physician, it is now the end of February), the office doesn't call to advise my doctor is cancelling my appointment, rather they let me know after I take off work and arrive at their office to check in. This time the Latina woman at the window refused to reschedule me, citing he is over a month out for appointments and his schedule is likely to change anyhow. I have seen two new physicians who did have availability and they were both completely incompetent."
"Ever since NP Mary Beth O’Brian and Secretary Carol Harding have left and the place has been taken over by Medstar, this once excellent facility SADLY has become inept. While NP O’Brien was still there I had my Mom start to see her. Everything went great but when she had a second appointment which was after the for mentioned changes she was wrongly billed $300. Luckily I caught the error before she paid it. She immediately left this practice for a different one. When my Wife’s prescription for her Thyroid medication was running out this new regime decided to start sending it by mail and it unfortunately never showed up and she had run out. We had to call numerous times and drive to this office and CVS a bunch of times to FINALLY get the prescription refilled. Luckily the Pharmacist at CVS would give my Wife single pills until this fiasco finally ended. My Wife was actually crying in the parking lot of CVS at one point during this unnecessary mess. The third strike was just recently where I had scheduled a Physical and was told that after the Monday before that my Lab Work would be scheduled. I specifically asked the person on the phone when I should show up at Lab Corp to do so and she told me after Monday. I waited until Thursday and when I made it a point to not eat for 12 hours and arrived before they opened, I was told that they never received the order. I immediately called Internal Medicine and they asked me if I ever received a phone call to verify that my Order for lab work was in. Nobody ever mentioned a phone call until this point. In fact I never was going to receive a phone call because nobody at this office ever asked the Doctor to order the lab work in the first place. I have been going to this facility for a very long time now and sadly I must relieve myself of the unprofessional and mistake laden Staff here by finding another Doctor. Too much stress just trying to have simple tasks performed with my Family’s and my Healthcare."
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