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Glen Burnie Transmissions
7166 Ritchie Highway, Glen Burnie, Maryland 21061
About the Glen Burnie Transmissions
Glen Burnie Transmissions is a reputable car repair institution located at 7166 Ritchie Highway in Glen Burnie, Maryland. With a team of experienced technicians, they specialize in transmission repair and maintenance services for all makes and models of vehicles. Their commitment to quality workmanship and excellent customer service has made them a trusted choice for drivers in the area. Whether you need a simple transmission flush or a complete overhaul, Glen Burnie Transmissions is the go-to destination for all your transmission needs.
Photos of Glen Burnie Transmissions
7166 Ritchie Hwy, Glen Burnie, MD 21061, United States
Opening hours of Glen Burnie Transmissions
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Glen Burnie Transmissions
"The first time I came to this shop, they fixed my old 99 Ranger manual at an amazing price and so quick. This was in 2013. 10 years later, I have an 07 f150 that's slipping constantly, replaced the whole transmission and was really good with working it out with me for the cost of the repair. A few weeks later, the truck was shifting into neutral when it should have been shifting into 4th gear. I sent it back but they couldn't find any issues at the time, I replaced a few parts they suggested it might be (that the truck needed anyway). When I replaced my fuel filter, I noticed my transmission fluid was leaking, so I sent it back again. I'm thankful to have gotten a great warranty with them, they are now in the process of replacing it again for me since they transmission that was originally sent went bad only after a few weeks of having it. Terry has been super helpful and polite, he's been amazing at helping me through this. :) Forgot to mention, all three times I had to send the truck back to them, they towed it for me because I was too scared to mess it up further. Great customer service! The tow truck guy was also really nice. :)"
"This place is excellent. I had my car towed to Glen Burnie Transmissions two weeks ago to find out if my transmission was dead and figure out if it was worth replacing. Everyone who works here is so kind and helpful and they gave me their honest opinion that it would not be worth it for me to replace my transmission (effectively turning down money for themselves), which you don't often see anymore. My car then sat at their shop for two weeks while I figured out what to do with it and again, the people who work here were so kind and patient and helpful. This was one of the best experiences I've had with any mechanic and if I have any issues with my new car I know where I'll be taking it!"
"My transmission died.. They towed it to their shop,and found me a slightly used transmission with 1K miles. Got it ordered and installed pretty quick. Great Shop, not the cheapest but they get it done and get you back in the road. Buy one time, Cry one time...."
"I took my daughter's car to GBT. They informed me that it would cost $6000 for a new transmission. She paid the cost for the repairs the day we picked up the car. This review is not on their craftsmanship, but their lack of customer service/appreciation. When we got home we noticed that the glove compartment and missing contents, loose change had been taken, the vehicle was dirty on the inside, food was dropped in the car, signal light on the driver's side was broken, a dirty white tee shirt and drug paraphernalia was left in the car. I called back and spoke to a company rep. I asked to speak to the GM who was not there. So I sent pictures and an explanation of what was found to the reps. Email that he gave me. I asked for follow up 2 days after my email was sent. I wasn't looking for anything other than good customer service. I wanted someone in management to hear my concerns, offer to fix what they broke and clean the car. What if I or my family had been stopped on the way home with that drug paraphernalia they left in my car. Their good customer service is to take your money way the finger at you. Use the steps below so this won't happen to you. 1. You and the service writer do a pre-service inspection. I suggest record or take pictures on side and out. 2. Take an odometer reading. 3. Before you pay for the repairs do an after service inspection with the service writer. THESE 3 STEPS WILL HELP YOU AVOID WHAT HAPPENED TO ME. 9/18/2023 Update, GBT Stepped up and took care of the issues I listed. They replaced the broken signal light, cleaned the car. It is my understanding that they have put a new procedure in place to prevent this from happening again. Thanks GBT for taking ownership and providing good Customer Service."
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