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CARSTAR Precision Collision Center
7410 Westmore Road, Rockville, Maryland, United States
About the CARSTAR Precision Collision Center
CARSTAR Precision Collision Center is a top-notch car repair facility located at 7410 Westmore Road in Rockville, Maryland, United States. Specializing in collision repairs, this state-of-the-art center is dedicated to providing high-quality service to get your vehicle looking and running like new again. With expert technicians and the latest tools and technology, CARSTAR Precision Collision Center is the go-to destination for all your auto repair needs. Visit their store today for a seamless and professional experience.
Photos of CARSTAR Precision Collision Center
7410 Westmore Rd, Rockville, MD 20850, United States
Opening hours of CARSTAR Precision Collision Center
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 15:00
Sunday:
Day off
Reviews of CARSTAR Precision Collision Center
"I recently had an exceptional experience at Precision. Pablo and the staff were incredibly knowledgeable and courteous. They provided top-notch service, addressing all my concerns with precision (Pun intended) The attention to detail in the repairs exceeded my expectations. I highly recommend them for their professionalism, expertise, and overall excellent customer service. If you come here you won’t be disappointed"
"This company essentially stole my car. I had minor damage but in an apparent fraud they convinced the insurance company it is a total loss so as to keep it. The insurance company said I could retain it, but the shop took several days to determine what they would collect from State Farm and then took the opportunity to charge me "storage" fees while I waited to pick up my car. When they finally agree to relinquish my car, they demanded $1,000. When I asked what would happen if I refused to pay, the shop owner, Pablo, told me he would sell it for scrap. I argued with teh shop for hours. Its a shame this business seeks to make money by cheating customers rather than perform good service."
"A 5-Star Rating is not high enough to describe the customer service provided and the high quality work performed on our car by Pablo and his team! Let me tell you why! We called early last Saturday morning desperate for a weekend auto body repair to accommodate our tight work schedules during the work week. Pablo answered our phone call that Saturday morning, before his shop hours even started. We explained our situation and Pablo, without question, said bring your car over now and I will look at it before the shop gets busy today. We did just that. When we arrived at the shop, Pablo came right out and assessed our auto body repair needs, on the spot. He quickly provided the cost estimate and booked the work for that same day. Our car was repaired in less than 5 hours and it looks brand new. Great price. Excellent customer service. Perfect auto body repair work! We will be back! Pablo gets our business, second to none! Thank you, Pablo! Tony S."
"Exploitation—highly misleading. I received a misdiagnosis and was misled regarding the cause of the wiggling in my car's steering. The mechanic kept my car for 8 days, consistently providing excuses for the delay. Additionally, he double-charged me for the same wheel alignment service. Furthermore, he enlisted a freelance mechanic to address a completely separate issue with my car. I do not respect this kind of work. Having industry experience, I am familiar with the necessary process for this service. It is easy to find instructional videos on YouTube for changing the front axle of my car, detailing the required time and workflow. Last year, I changed the other side of the axle while sitting at the mechanic's shop. The job took 40 minutes, and the charge was $120, including tips. However, this time, he charged me an exorbitant $390 for the same job, which is both insane and a clear case of exploitation. Additionally, before commencing the work, he should have informed me of the anticipated cost, allowing me the right to decide whether to proceed or not. Unfortunately, he neglected to provide this essential information, further exploiting the situation."
"If you want AMAZING service for a collision repair... I HIGHLY recommend Precision. Pablo and the whole team were first class. from start to finish they treated me like I was their only customer and completed the job 3 days early... my car looks like it's brand new."
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