iGeeks Cellphone Repair - Fishtown

"Purchased some items with an itemised invoice. Several items were misrepresented. - iMac M3 was in fact an iMac M1. - iPad 7th Generation was an iPad 5th generation. Vendor can reach out to make it right by offering a partial refund."

"I went into this "store" today to get the lens on my iPhone fixed. I was in there previously to ordered the part and to leave a deposit. I received a vm yesterday (12/11) saying that the part had arrived and to come down anytime between 11-6. I went down there today to get my phone fixed at five and the only people in there were two women and a child. They looked like they were cleaning the place. One of the women took a look at my phone and then asked that I have a seat. About a minute later she handed me her phone. On the other side was someone named Jeremy. He initially asked me to come by tomorrow which I was not going to do. I asked him how do I know if I come by tomorrow that the same thing would not happen again. He then said that he had a sick call to which I replied how is that my issue. I said that if you cant fix my phone which I already paid for during store hours then I would like a refund. Then all of sudden he is like I will come by and fix your phone. Then he implied that he was doing me a favor. Ok you are coming to your store during store hours to fix my phone. How are you doing me a favor? Then he said that the part had been there for a while and implied that if I was more prompt in responding I would not have the problem that I was having. I asked him when he called and he said Sunday. I checked my phone and he called yesterday and said come by to get it repaired. At that point the level of incompetence was beyond belief. I again requested a refund and Jeremy replied that we dont do refunds and hung up the phone. This place is so poorly run and the customer service is some of the worst I have even seen. The place is always either closed or empty. If you dont want to work the hours you are open then change them If you are looking for a place to get your computer or iPhone fixed this is not the place to go."

"I needed my camera replaced on my iPhone and I stopped into iGeeks. They just happened to have a replacement in stock and were able to squeeze me in without an appointment. I was in and out in 20 minutes and my camera is working!! Jose was friendly and knowledgeable. I highly recommend using their services!"

"Came in last minute to pick up my package and he waited until I arrived. Made it super easy and quick. Very friendly and great customer service. ☺️"

"10/10 SAVED MY LIFE!!! My $4,000 laptop stopped working, They fixed it in few hours, They have really good prices and saved me a ton of money! Perfect for laptops,phones, game console Also they do Buying & Trading! (That’s actually How I heard about them)"