![Guide.in.ua Guide.in.ua](https://guide.in.ua/assets/images/guide300.webp)
Metropolitan Medical Group
10806 Hickory Ridge Road, Columbia, Maryland 21044
About the Metropolitan Medical Group
Metropolitan Medical Group is a leading healthcare institution located at 10806 Hickory Ridge Road in Columbia, Maryland. Our team of dedicated doctors and healthcare professionals are committed to providing high-quality medical care to patients of all ages. From routine check-ups to specialized treatments, we offer a wide range of services to meet your healthcare needs. Visit us today and experience the exceptional care and personalized attention that sets Metropolitan Medical Group apart.
Photos of Metropolitan Medical Group
10806 Hickory Ridge Rd, Columbia, MD 21044, United States
Opening hours of Metropolitan Medical Group
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Metropolitan Medical Group
"This entire office is unprofessional !! I waited over 2 hours to see the doctor. When I did she was very rushy as if I didn’t spend half my day waiting for her. She said she wouldn’t fill out my paperwork for my job unless I got a physical with blood work done. She claimed a physical REQUIRES blood work which is very untrue ! They were very useless, no communication whatsoever. Nobody ever apologized for the long 2 hour wait !! & to rap up my visit I wasted 3 hours of my day bc she didn’t help with any of my problems & everybody gave me attitude. Please don’t go here."
"I tried to give this practice a chance for a few years. I really wanted to like it. Her front desk staff was always very rude and disorganized. I got overcharged for my copays, they didn't charge me the "primary care" rate but the specialist rate. I brought this to their attention, but was never reimbursed. I also had to pay for every single follow-up. It got very expensive for this scattered level of care. When I would call to ask to be seen, I would get a voicemail then and no call back for days, if at all - often times I never got a call. The office is small and messy and the air quality felt dusty. It is very "old school" with stacks of paper everywhere, nothing seems to be recorded digitally. Dr. Dennis is very thorough with her physical examinations. While some complain, I liked that she was detail-oriented. It is what impressed me and is why I tried to stick it out for as long as I did. After a while, things went downhill....... When asked about my medical history, it would be received with lots of "um hum..." as notes are being hand written. Then, later on the exam, I would be asked the same question and would be reprimanded for not saying it earlier. I would also be cut off and dismissed when I tried to express my concerns. Essentially, I felt like I was treated as a disobedient child. I would like to say this happened one or two times - but it started to occur with every visit. This didn't just happen to me, but others I know that were also being seen by her. This is very unsettling. I started to avoid the office and go to urgent care instead. It was less hassle and it had Xray and bloodwork on site. When I would go to her for a follow-up, I would then get scolded for choosing to go there instead of her, first. First it was because her staff would never return my call or be able to schedule me. Then it was if I felt awful I didn't want to wait an hour in a messy, cramped waiting room. THEN if I were to require blood work, lab, etc. I would have to pay multiple co-pays and spend my time going all over town when I was not feeling well. My health ended up getting really bad, and I was avoiding going to her office, I just didn't want to deal with the staff, the wait, and being dismissed. It is only after multiple patient first and a hospital visit did her staff eventually call me and tell me I "must come in ASAP." I switched practices. My new DR listens to me, it is in a clean environment with good air quality, the records are digital, the team is very knowledgeable and I left feeling empowered, not deflated. I wish I switched sooner. ** PS - the reason this is two stars instead of one is for her Nursing Staff. They are very compassionate and a pleasure to work with. So for that reason it has an extra star. **"
"Horrible experience here. I typically only write GOOD reviews but had I known what this would be like I would NEVER have gone here. New to the area and have a weird temporary insurance. This was one of the few places who said they would accept it. I specifically told them why I needed to come in...a time sensitive prescription...and told them the last time I had an exam to update the script. When I got there the doctor refused to do the exam and said I'd have to reschedule and come back the next day (pay a second time of course). When I questioned it she basically just half-assed (pardon my language) the rest of my physical, (felt my neck and glands...that's IT!) mumbled something and walked out of the room. I had no idea if I was even done with the exam! Finally the nurse passed by (who was the only nice part of the visit) and she had to ask the doctor if the exam was over. If it weren't for the nurse, the doctor would have just let me sit there. No one to show me out or anything. Thankfully the nurse did that for me! Aside from the rude doctor and front office staff clearly not knowing what was going on...the office was FILTHY. There was a urine sample in a paper cup just hanging out in the bathroom on a napkin and the trash in the exam room was filled to the brim with medical waste, which made me kinda thankful I didn't have the procedure done! Do yourself a favor and go somewhere else!!!! This place is unacceptable. Thank you to the nurse. This review has nothing to do with her and her service."
"This is my review for Dr. Josephine Dennis of Columbia, MD. I sincerely hope that this helps at least one person. Six months later I am still pretty upset about the whole ordeal. I wasn’t even going to post this, until they refused to transfer a prescription to a new pharmacy (details later). I am including a few details about my insurance as it pertains to my complaint about the doctor’s office. I scheduled an appointment for a preventative physical with an “In Network” provider. My first visit was March, 13th 2017. On the phone, I stated I only wanted a preventative physical as covered by my insurance company. At this visit, again I stated that I only wanted a preventative physical exam, I also explained to Dr. Dennis that I had no complaints or health concerns. They explained many times that they do a "Two Part Physical" for new patients. After both office visits, they try to bill me for 450$. Stating that these were medical visits and not the preventative physical I had scheduled, and they told me they were scheduling and doing at the time of my appointments. One of my last calls to CareFirst, I spoke with a supervisor. I explain the situation and my growing concerns again. Kiane did a 3 way call with the doctor’s office, and the front desk representative FINALLY confirmed EVERYTHING that I had been complaining about. She even referred to it as a “Two Part Physical” despite the Office Manager repeatedly lying to the insurance company telling them that is not what I was was told by himself and the attendant. When I attempted to ask her follow up questions, she became extremely rude and argumentative. I believe she actually said “I don’t have time for this, there are patients who need my help here.” After she said this, she disconnected the call with me and the CareFirst supervisor. The bill that they sent me for both office visits does not reflect both copays that I paid to them. The office manager stated he needed a copy of my bank statements to look into this further. I faxed him the bank statements on May 18th, and I confirmed that they were received by his office. Again, he never followed up with me or sent an amended invoice. After all was said and done, CareFirst probably grew tired of me and covered both visits as a preventative physical as a “one time courtesy”. I sent 3 emails, 10 + calls to my insurance and Doctor's office, 2 faxes, & 1 written complaint by mail. The call count does not include the number of calls I made to the doctor's office and they didn't answer, or voicemails left for a return call. Now, my reason for posting and taking time out of my day to post reviews about this office online. I got new insurance with my new job and home delivery for prescriptions is substantially cheaper. My insurance company stated they just needed my doctor to fax over the remainder of my prescriptions. As you can imagine, they were uncooperative. After 3 weeks of attempting to get them to answer the phone by my and my insurance company, they told me that I needed to come in for another visit before they can transfer the remainder of the 1 year prescription the doctor wrote. TL;DR: They never told me they required a new patient appointment before completing a physical exam. Instead of charging me for a preventative physical, they charged me for a medical visit because of the general medical questions they asked me at the beginning of the appointment and I said sometimes I am tired. 6 months later, they refused to transfer my prescription for Vitamin D to a new pharmacy, stating my new health insurance requires 2 office visits per year in order for them to transfer an existing prescription (not true). Joke is on them though, my old pharmacy transferred the prescription."
"I have been a patient for a few years but the customer service is poor. I agree with some of the previous post on how the medical staff can be rude. When inquiring information they act as if you are disturbing them rather than they are actually paid to do a job. Dr. Dennis is a sweet lady and probably the reason I continue to be one of her patients. I have been trying to ignore the fact that she often never see you on the scheduled time of an appointment. There actually have been a few occasions in which I have an appointment and she did not even get to the office until 30 minutes after the appointment time. I can no longer continue to stay with a provider that does not value and respects people time."
-
North Caroline High School
10990 River Rd, Ridgely, MD 21660, United States
-
COLONEL RICHARDSON MIDDLE SCHOOL
25390 Richardson Rd, Federalsburg, MD 21632, United States
-
National Cancer Institute, NIH
37 Convent Dr, Bethesda, MD 20814, United States
-
Mid-Atlantic Institute of Venous and Lymphatic Medicine
677 E Pulaski Hwy ste b, Elkton, MD 21921, United States
-
Drayer Physical Therapy Institute
132 E Pulaski Hwy, Elkton, MD 21921, United States
-
Anavi Healing Institute
2324 North Zion Road #113, Salisbury, MD 21801, United States
-
Richard A. Henson Cancer Institute
100 E Carroll St, Salisbury, MD 21801, United States
-
TidalHealth Richard A. Henson Cancer Institute Ocean Pines
11105 Cathage Rd, Berlin, MD 21811, United States
-
Northwestern High School
7000 Adelphi Rd, Hyattsville, MD 20782, United States
-
Easton High School
723 Mecklenburg Ave, Easton, MD 21601, United States
List of local businesses, places and services in Maryland
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos