Potomac Physicians, P.A.-Frederick
110 Baughmans Lane, Frederick, Maryland 21702
About the Potomac Physicians, P.A.-Frederick
Potomac Physicians, P.A.-Frederick is a leading healthcare institution located at 110 Baughmans Lane in Frederick, Maryland. Our dedicated team of physicians and healthcare professionals are committed to providing high-quality medical care to patients in the Frederick area. From routine check-ups to specialized treatments, we offer a wide range of services to meet the diverse needs of our community. With a focus on patient-centered care and a compassionate approach, Potomac Physicians, P.A.-Frederick strives to help individuals achieve their optimal health and well-being. Visit us today to experience top-notch healthcare in a welcoming and supportive environment.
Photos of Potomac Physicians, P.A.-Frederick
110 Baughmans Ln Suite 270, Frederick, MD 21702, United States
Reviews of Potomac Physicians, P.A.-Frederick
"Other than one woman at the desk, I've never had a problem with anybody. Terrance Barlow, DNP is fantastic, he really takes his time and actually listens to you."
"My recent experience with LifeBridge Health Frederick MD (Potomac Physicians, P.A.-Frederick) has left me deeply dissatisfied, particularly in regard to their service responsiveness. The institution's inability to address my concerns in a timely and efficient manner has significantly diminished my confidence in their ability to provide quality healthcare. First and foremost, attempting to reach someone for assistance was an exercise in frustration. Calls went unanswered, and when I finally managed to get through, the staff seemed disinterested and unhelpful. It's disheartening to encounter such a lack of responsiveness in a medical institution where timely communication is paramount. Despite numerous attempts to reschedule and seek clarification, my requests were either ignored or met with vague assurances that left me feeling unheard and undervalued as a patient. This lack of attention to scheduling matters is not only inconvenient but raises concerns about the overall organization and management of the institution. Moreover, when I did manage to communicate my concerns, the promised follow-up was nonexistent. I felt like my issues were brushed aside, and the institution failed to demonstrate a genuine commitment to resolving the issues at hand. This lack of accountability is unacceptable, especially in a healthcare setting where patients rely on the institution for their well-being. In conclusion, the service responsiveness at LifeBridge Health Frederick MD (Potomac Physicians, P.A.-Frederick) falls woefully short of expectations. I would caution others who prioritize timely and effective communication in their healthcare experience to consider alternative options. It is my hope that this feedback serves as a wake-up call for LifeBridge Health Frederick MD (Potomac Physicians, P.A.-Frederick) to reassess and improve their service responsiveness for the benefit of all their patients."
"I have been going here for years. It was great, however recently it’s been awful. Very rude when prescriptions need to be refilled when you call to get them to refilled. Claim you have to go through your pharmacy but doctor isn’t responding to pharmacy’s request. I hate playing phone tag between them and cvs constantly about my refills because they are super inconsistent."
"My family and I have been going here for over 25 years. The poor experiences I’ve had the last few years are always related to the front staff. From flat out rudeness when calling to being left in the waiting room for over an hour because my Dr didn’t know I was there. Was never checked in by reception. The last straw was being talked down to by some lady that answers phones. Finding a new Dr for my kids TODAY."
"I have been going to this office for years. My doctor (Dr. Brinkley) was great. But the way the front office is run is disgraceful. They over schedule the doctors so that wait times can be hours. Forget about trying to get a message to your doctor over the phone. My doctor has been out the office for months and I had no idea when or if she was returning. Just received a letter saying she was no longer with them. My advice is do not go there. I’m done with them. I hate to think what a nightmare it’s going to be trying to get my records from them."
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