Stryker Heating, Cooling & Plumbing, Inc. 438 U.S. 22, Readington Township, NJ 08889

"Well I contacted you all as you suggested, & spoke to the plumbing director.. I remember being told by the employee that his name was Ryan. But in other news, today the clients daughter HL came from out of state to visit, & she was moving some furniture around & I was in the kitchen & she came into the kitchen holding something up & it was my ring!!! So I apologize for thinking that one of your employees stole it. I'm sure that you have her contact info, she could verify this. Well it was not stolen, but it was lost & found, which I'm so happy about. Again, my apologies for being accusatory. I did erase that other review."

"Good service but had to come back for something that took a couple of minutes to fix. Originally complained about water leaking from the unit. They did not fix the issue the first appearance. Came back 2 days later. Charged us something like $150 that was an easy fix and could have been explained over the phone. All together was $1000+ Could have been shy of $900 if they double checked other issues on unit and listened to the customers complaints… Really don’t want to use again even if had no other alternatives…"

"We first hired Stryker to replace a touchless kitchen faucet. They sent a lovely female plumber, Autumn, who was efficient and neat. (We never saw Autumn again, despite requesting her.) The next time we called Stryker was to repair a Toto toilet. First, we were admonished for even buying a Toto. Then we were subjected to an unnecessary diatribe on what it would take and cost to repair the toilet, the latter of which was quite high. The last and final time we hired Stryker was to replace our hot water heater. After taking multiple photos, we were told they would install a tall, narrow heater due to room constraints. Instead they showed up with a short, wide unit, which took some doing – and damage - to get into place. To add insult to injury, the heater leaked within 24 hours, necessitating a weekend service call. Then the install failed inspection because the vent pipe was installed too close to some PVC pipes. (Isn’t it the plumber’s responsibility to be aware of code restrictions?) As a result, the vent pipe needed to be replaced – at our expense – with a double wall, insulated pipe. Plus they demanded payment before the follow-up inspection. NOT kosher. The New Jersey Division of Consumer Affairs Rule: N.J.A.C. 13:45A-16.2(a)10.ii states: "For inspection on construction permits for: building, electric, plumbing, fire protection or elevator, final payment to the contractor is not required to be made before a final inspection is performed." The final straw? In order to get the hot water heater into place, the installer needed to remove a transmitter that operates dampers on our HVAC system. In replacing the transmitter, he wired it incorrectly, causing it to short out. That cost us yet another $250 from our HVAC contractor, for which we received no compensation. Unless you enjoy being admonished, insulted and paying for work prior to inspection approval, we suggest you look elsewhere."

"I've used Stryker many times now. Excellent service. I had a plumbing issue. Corey our technician came out, immediately. He was prompt, professional, yes very personable. Corey fixed our problem, and had our shower back working in no time at all. Very clean and affordable quality work. I recommend Stryker for all plumbing and heating troubles. Thank you again Corey."

"A leaky hot water heater prompted my Google search and the number/quality of reviews prompted me to call Stryker. Within 24 hours of my initial call, I had a bigger and better functioning hot water heater. As you can see from the before/after photos, this wasn’t a simple swap out either. Bob was diligent in understanding and assessing my needs/wants and Derrick skillfully executed the plan, which involved removing the old heater, its rickety housing (while saving the rest of the shelf), and rerouting the plumbing and electrical components to accommodate a larger unit and new placement in accordance with the latest code requirements. My experience with Stryker has been nothing less than great and I will certainly be a repeat customer."