Fitzgerald Collision Center Frederick
1439 Tilco Drive, Frederick, Maryland 21704
About the Business
Fitzgerald Collision Center Frederick is a trusted car repair facility located at 1439 Tilco Drive in Frederick, Maryland. Our experienced technicians are dedicated to providing top-notch collision repair services to get your vehicle back on the road in no time. We take pride in our attention to detail and commitment to customer satisfaction. Visit us today for all your auto repair needs.
Photos
Contacts
1439 Tilco Dr, Frederick, MD 21704, United States
Opening hours
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"We had the unfortunate pleasure of working with Fitzgerald Collision due to an unexpected encounter with a mailbox (mailbox 1, Tahoe 0). From the moment we called, to schedule an estimate appointment, we had a great experience. Matt was able to schedule us quickly, and the day we came in for the estimate, Erica and Ben took great care of us. Ben walked us through the estimate, as well as the timeline for repairs. Ben even arranged to have the vehicle cleaned up some prior to the repairs occurring since there was a delay between getting the estimate and drop off for repairs. Erica was very friendly and professional. She took the time to communicate with us every step of the way. The repairs took a little longer than expected, but that was due to backordered parts, which was out of Fitzgerald Collisions control. Despite the inconvenience, we appreciated that Erica communicated transparently with us. In the end, our vehicle repairs were completed sooner than expected (bonus) and were of great quality. Highly recommend!"
"Excellent service and quality work. This is the second time I used Fitzgerald and both times the body work was excellent, my only disatisfaction this time was when I picked up my vehicle after hours my battery was drained and I needed a jumpstart. My vehicle is starting just fine after that so no explanation for the drained battery."
"This is one of my worst experiences ever when dealing with a business entity of this nature. There were delays after delays after delays and when I was told that my car was ready for pick up, I got there and the paint job still had to be corrected. Before that, another day before that timeline, I was told that the car was ready for pick up, again, while I was on my way there, I got a call saying that they’re still waiting for the windshield to be delivered because it was back ordered. I find them to be very incompetent, misleading and untrue.. There were damages done to my car that happened while their care and after I pointed it out, they were telling me that they viewed their CCTV’s and it didn’t happened in their care. Mind you my car was sitting there for almost 8 weeks and they made that claim 5 minutes after us talking. So yeah, you know they were blowing smoke. I would strongly advised anyone thinking about taking their vehicle there, to be repaired, to stay clear. As you’d be in for subpar work and lengthy delays. I did out of ignorance and now I hope to help someone to not make the same mistake. I hope this helps!"
"We were impressed with the quality of repair, flawless paint job, courtesy of the service staff and speed they handled the estimate and paperwork. They even washed and vacuumed the car well too. Glad we found out about this place!"
"Great job. Very professional. Erica provided regular updates. The work was completed timely and I was pleasantly surprised to find my car cleaned inside and out. I'm very satisfied and would highly recommend them!"
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