University Health Services

"UHS is the best doctor's office that I've been to by far; I love my doctor there, and every provider I've seen has been so kind, and really takes time to listen to you. There's tons of appointments, so you can schedule appointments the same week pretty easily, and it's easy to schedule online or with the advice nurse's line. All my friends who also see a provider at UHS love them, and all their services are free if you have the student insurance (including prescriptions from the pharmacy, and a ton of others, since they offer so much, like bloodwork, IUD insertions, x-rays, etc.). The only thing that sucks is that I'll lose access to such good healthcare when I graduate :("

"Super nice people! The nurses and doctors are super kind and make any appointment easy and ‘painless’. Also super easy to book appointments and there are always many time slots available."

"UHS is just about the most useless medical service you will ever find! If I could give them a negative 100 stars I would! They offer absolutely nothing and do a terrible job! I have only had two or three experiences with them in my time at Penn State and every time was absolutely horrible! Now that I am graduating I feel this is a good time to write this. They honestly don’t care what your situation is and will just tell you to make an appointment and come back. I wouldn’t trust them in any urgent situation. They will make you call the number to make an appointment while you are in the building and won’t talk with you there. Laziest workers I have ever seen! Two years ago I was scolded by one of the doctors after simply asking questions about my flu diagnosis and more recently the advice nurse gave me attitude when my phone rang while I was talking to her and said she didn’t have time for me to take calls when I literally was just texting my mom that I would call her right back. (Just a side note that the reason that my mom was calling was because she wanted to make sure I was okay from a small head injury that I had incurred). In all honesty they should just shut down because I really am unsure of how they are benefiting the Penn State community at all. They need to learn that we as students are paying their salaries and when we request services we should be respected and not given attitude. Avoid at all costs!!!"

"I came at around 4:20 telling the pharmacists that I have an expected prescription needed tonight. They told me to come back in 45 minutes while they prepare so I did, but when I came back they told me they're closed and waved me off of a few times through the window."

"I’ve been coming here for two years, and I’m very satisfied with the service! I’m a graduate student with psu health insurance. It’s super easy for me to make appointments online. The building is not confusing at all, and the doctor and the nurses are always so nice! I admit a few staffs at the front desk are not very friendly, but I don’t think it can represent the overall atmosphere of this place. I would give here a five star if it’s not for the pharmacy. It’s ridiculously hard to contact them by phone. I’ve heard many people said that the pharmacy got them the wrong medication, and it also happened to me once. There’s even one time when they forgot to prepare my medication. I haven’t been to a situation where I have to take a certain med on a specific day, so these did not bother me too much. But they really need to work on those."