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DHL Express ServicePoint
550 Elmwood Avenue, Philadelphia, Pennsylvania 19079
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About the DHL Express ServicePoint
DHL Express ServicePoint, located at 550 Elmwood Avenue in Philadelphia, Pennsylvania, United States, offers a variety of financial and postal services. Customers can ship internationally and save 40% with the promo code GREEN40. It is important to bring a valid government-issued photo ID when sending or picking up a shipment, as well as proof of value for non-document shipments. Duties and taxes may need to be paid by the receiver at the destination. DHL has the right to inspect shipments for safety and security reasons. Restrictions apply to shipping certain items, such as electronics with lithium batteries. DHL Express is known for its fast transit times and offers a Money Back Guarantee. The cost of a shipment may be based on its volumetric weight rather than its actual weight. Customers can use their own packaging but should leave it unsealed for inspection. DHL Express has been recognized as the No. 1 World's Best Workplace for 2022.
Photos of DHL Express ServicePoint
550 Elmwood Ave, Philadelphia, PA 19079, United States
Opening hours of DHL Express ServicePoint
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of DHL Express ServicePoint
"For the 3rd Time, DHL has Done the Same Exact Thing. That Is, to Text and Email me days Earlier than what they Originally told me my Package would be Delivered, to telling me it's "Out for Delivery and a Signature is Required". So I have to Reschedule my day to stay home to Meet the Delivery driver and Sign for my Package. But They Never Show Up and I wasted another Day for Nothing. DHL offers Nothing But Fake apologies but No Corrections. Very Unprofessional they are."
"This place is ridiculous. My package has been sitting at the facility for almost a week. Once my item came there they put it on hold due to the "holiday ". Mind you its not. I'm pissed with this place. I want my stuff. This package was even an express shipment. I can't even get in contact with anyone there."
"I went to 550 Elmwood Avenue location. Dave was great! He was professional, knowledgeable, friendly, courteous & very helpful. He made me laugh after not having such a good day..I had to leave a nice review because Dave certainly deserved one!"
"My package was not delivered to my door. After several days of waiting I called multiple times…. Never mind they have some fine men in there and they’re friendly they gave me the most beautiful compliments I love DHL NOW."
"With all the negative reviews you would think DHL would get their act together. In 2023 with all the technology available to us, and with other carriers being able to meet their delivery schedules and give customers a 2 hour window of when the package will be delivered (with 95% accuracy) it's laughable that DHL can't even commit to a day let alone a time. Why on earth would anyone choose DHL if given the option? 2 days in a row, DHL promised delivery and 2 days in a row no delivery! Customer service is just their to pacify customers...they have no real knowledge or ability to communicate with the warehouse to resolve delivery issues. Shocking this is 2023!"
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