UPS Customer Center 5 Stauffer Industrial Park, Taylor, PA 18517

"All other carriers in the area are able to deliver packages easily and in time to my residence, except for UPS. I live on a Main Street, with parking is available along the whole street, but for whatever reason, my packages through UPS get a hold or are never delivered. This is such a nuisance, and I wish I realized the package was supposed to be coming through UPS, so I could have canceled it and found an alternative carrier because it's always stuck a hassle through this company. This region's UPS sucks!!"

"Very disappointed with your company. I now have to get a ride to Taylor to get my package. Your staff says unable to deliver. I'm disabled...that's why I asked for delivery. The real kicker is my roommate had his delivery today from UPS...never again."

"If I could give y’all no stars i definitely would!! You guys have an issue with delivering my packages around the corner to a vacant store front . What really pisses me off is that you guys come to my address all of the time !!!! So what is the issue !! Use your brain and walk to the correct location before scheduling my things to be dropped off at a pickup location that’s 10-15 mins from my home !! Who says I’ll be able to get there !! The point of delivery is to bring things to the persons HOME NOT A STORE! Then when I call I can’t connect to an agent !! Like make it make sense here !!!!"

"You guys need to have customers sign for packages from their phone. You can't deliver mine because I'm working & therefore I'll never get it. So I need to take a 8 hr PTO to wait around for a 1 second signature? Both UPS & FedEx is a joke but at least FedEx understands that and will just leave it. For Christ sakes I'm signed up for text updates so I know when it's there to leave work & pickup. UPS IS A JOKE."

"I would never send a package with UPS, but I can’t recall a time when I’ve been on the receiving end of a package and there wasn’t some sort of major problem at the fault of local UPS. Among other things, If you work during the day and you are receiving a package you need to sign for, there is no contingency plan and they are totally unreasonable to work with. It will get returned to sender after three attempts. They don’t take blame for things that are objectively their fault. Whenever you need to talk to them and they are the only ones who can help you, they are impossible to get a hold of. If I had ever had a good experience, I would not be writing this."