UPS Customer Center
4 Liberty Street, Tamaqua, Pennsylvania 18252
About the Business
The UPS Customer Center located at 4 Liberty Street in Tamaqua, Pennsylvania, United States is a convenient facility where customers can drop off and pick up packages, track shipments, and access various UPS services. The center provides a one-stop solution for all your shipping needs, with helpful staff ready to assist with any inquiries or requests. Whether you are sending a package across the country or receiving a delivery, the UPS Customer Center is your go-to destination for reliable and efficient shipping services.
Photos
Contacts
4 Liberty St, Tamaqua, PA 18252, United States
Opening hours
Monday:
16:00 - 19:00
Tuesday:
16:00 - 19:00
Wednesday:
16:00 - 19:00
Thursday:
16:00 - 19:00
Friday:
16:00 - 19:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Big inconvenience that the drop off center in hometown doesn't or should I say keeps changing weather or not they wanna use the qr code , So we have to drive to hazleton for a drop off or get a printed lable"
"I paid for a $30 item on Amazon to be delivered to Jim Thorpe. The the driver refused to deliver the item because this is a "high incident high crime area." Are you kidding me? I called and explained to them that not only were they wrong, but they have a key to this apartment building and can drop the packages off here anytime. I assumed full responsibility if this $30 item got stolen. They came the next day and refused to deliver it again! UPS stole it from me!"
"There should be LOCAL phone number for customers to call for the Hometown, Pa. Customer Center instead of the totally animated phone number. People take the time to call so they can speak with a person on a LOCAL LEVEL not to a robot or a CSR that isn't local or even in the USA. The animated system won't even let you talk to a HUMAN BEING. I was trying to call and speak to management in the transportation dept. about a driver who almost ripped my car door off as I was getting out of my car. The driver came swooping in so fast and so close to the cars parked on the street with no care in the world that a person just might be getting out of their car. There is NO valid reason why the UPS drivers have to drive so fast and so close to other people's cars. the truck number of the UPS truck that almost ripped my car door off was truck number 149675 most likely out of the Hometown, Pa. center. It happened tonight (11/9/2022) at 4pm.The UPS drivers are always flying up and down our streets...they need to SLOW DOWN. So since I can't talk to the local office about this I'm writing a review instead. UPS is seriously going down hill and there is NO customer service any more because, animated phone systems & call centers have taken over, and the drivers/delivery staff just throws people's packages on porches and walks away. Whatever happened to knocking on a customer's door and handing them there package with a smile and polite respectful manners???? This is why I no longer us UPS. P.S: FYI to UPS.....not everyone has a social media account. You're a BUSINESS.....act like one!"
"It would be great to have a contact number for the facility. They deliver a package of mine to Amazon and no one knows when it will arrive to my home. I paid for 2 day shipping and now the package is late. The ups toll free number is pointless because they are very sorry but there’s nothing they can do. I had three packages and none of them went to my house they all went to the neighbors or Amazon. Some how I now work for UPS and have to find my own package because no one seems to care to help ****Day 2 update***** Since they respond with same answer for everyone let me tell you what social media messages do…… nothing they say it’s been “escalated” nothing more they can do. Contact the shipper for further assistance…….so ups lost my package now the shipper has to try to fix it? Why doesn’t someone reach out to me like I’ve been promised? Why does everyone transfer my call to another department?and my final question is where us my package?"
"Dropped off two items to return to Amazon. The gentleman was super friendly and went above and beyond to help me get my QR code from my phone. Thank you for the patience and professionalism!"
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