FedEx Ground
99 Freeport Road, Pittston, Pennsylvania, United States
About the FedEx Ground
FedEx Ground is a renowned courier and shipping company located at 99 Freeport Road in Pittston, Pennsylvania, United States. They specialize in providing efficient and reliable ground shipping services for businesses and individuals across the country. With a strong reputation for timely deliveries and excellent customer service, FedEx Ground is a trusted choice for all your shipping needs. Their state-of-the-art facilities and experienced staff ensure that your packages are handled with care and delivered with precision. Whether you're shipping small packages or large freight, FedEx Ground is dedicated to getting your items where they need to go, on time and in perfect condition.
Reviews of FedEx Ground
"If your wondering is Not light work , get ready to load trucks with all different size box and weight from 50-80 lb . If your not familiar with wearhouse work then you wont last not even a week."
"A helpful suggestion to FedEx customers. If you’re smart you’ll request anytime you make a transaction that requires shipping is for the seller to not use FedEx ask specifically for UPS. UPS at least allows you to track your packages in real time. The Pittston location needs an overhaul from management to drivers that just don’t care if or when you get items you paid for!"
"Driver knocked and immediately got back in his truck. Zero attempt to wait for anyone to answer or knock a second time. It took literally 23 seconds for me to get out of bed (I work 3rd shift) and answer the door. The driver could clearly see me on the porch and instead of making the delivery he stomped on the gas and sped down my street! FedEx stated that a door hanger was left and a second attempt at delivery would be made the next day or I could drive 40 min. To pick it up. No door hanger was left, they won’t contact the driver to come back and even though the whole thing is on camera I’m apparently lying and there is nothing further they will do. Absolutely the worst customer service and laziest driver I have ever encountered"
"I ordered a $1200 headlight from a dealer in Florida and got the headlight the first time 2 weeks ago. First picture the tab on the top of the headlight was broken, I didn't pay $1200 for a broken headlight so I talked with the dealer and sent it back to get replaced. Just got the new headlight again and the same tab is broken and on the box it is plastered with "FRAGILE" on all sides of the box just like the first one. Where the tab is, that side of the box is punctured. It's not the dealers fault, they packaged it well. Why does FedEx not treat fragile merchandise carefully? I didn't pay $1200 to keep getting a broken headlight, I need the headlight as I'm supposed to get what I pay for and FedEx denies my claims."
"Update: Julia from corporate customer care was very caring and helpful. I was supposed to get a followup call which never happened BUT...my package was delivered to my house just after 9PM. Weird thing was they didn't require me to sign for it even though I asked and even though they made a wrong recipient sign for it when they wrongfully delivered it earlier. They delivered an expensive 50 lb package 25 inches by 20 inches to a wrong address over an hour from my house. How do you wrongfully deliver a package that big and heavy? It was not easy getting a hold of an actual Customer service representative. They confirmed they had the correct delivery address the entire time. NONE OF THIS IS OK. This occurred 3 hours ago. Because I was not deterred by the awful automated phone system I was finally able to make a real fedex person aware. I'll wait to see how soon they make this right."
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