Gray Brothers Septic Services and portable restrooms - Montgomery, Chester, Delaware and Philadelphia Counties 501 South Main Street, Spring City, PA 19475
About the Business
Gray Brothers Septic Services and portable restrooms is a reputable plumbing institution located in Spring City, Pennsylvania. Serving Montgomery, Chester, Delaware, and Philadelphia Counties, they specialize in septic services and providing portable restrooms for various events and occasions. With their team of experienced plumbers, they offer reliable and efficient solutions for all septic system needs. Located at 501 South Main Street, Gray Brothers Septic Services is the go-to choice for all plumbing needs in the area.
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Location & Phone number
501 S Main St, Spring City, PA 19475, United States
Reviews
"Gray Brothers are the best. Got into a jam on a Saturday. Bari promptly returned my call and coached me through a diagnosis and repair. Because of her willingness to take the time over the phone I was back in business fast. Thank YOU so much! Highly recommend Gray Brothers."
"Denise and Bari are amazing at the top notch customer service they offer. Their knowledge and wisdom is refreshing! The service men that come and drain the septic are always knowledgeable, respectful of my property and offer wonderful advice also. I highly recommend Gray Brothers!"
"Had a septic emergency. They were able to arrive within one hour. Paul was friendly and knowledgeable. This is my first experience dealing with a septic system. Paul welcomed the opportunity to educate me as he was working. He pumped the system, evaluated and located the clog, then cleared it all while talking me through the different parts of my system, how they work, and what he was observing. He even took an extra few minutes to teach me a few tricks to self maintain the system between pumpings so that I could avoid any future emergency situations. I highly recommend Gray Brothers."
"I called Gray Brothers to come out and service our septic system and was told that it would only cost $325 if the Tech had to dig down less than 20 inches. They came out to work on the system and the office called us to tell us that our lids were 20 inches below grade and we should pay to put risers on the lids. I said that wasn't necessary as I could dig out the lids in the future. As the tech was leaving he told us that the lids were only down around 12 inches. 2 weeks later we received a bill for almost $600 stating that our lids were 2 feet deep and the tech had to dig that all up. This extra charge was a complete surprise. I have since dug up the lids and they are only 12" below grade. I called the office to figure out the problem and they told me that the tech had to spend time digging and it is what it is. They were completely unclear about the charges and rude on the phone. Safe to say we will find another company to do business with."
"I had an issue with my septic backing up and was looking and hoping for someone to help because I tried everything. These guys are AMAZING and I mean AMAZING. Their driver Paul showed up and we talked and he was on install crew and now he drives the stinky truck as I call it and he is very knowledgeable and an amazing person that you don't see much anymore. He helped me so much to figure out what the heck is screwy about my old system. He has been the only person I request because he understands what's going on at my property he is honest and I will stay with this company as long as he's working their. It's hard to find good trustworthy people and this company has and I hope they do all they can to keep him. When I have called the office the girls I talk to are great, one of the times their system was down and she told me she would figure out what she needed and call me back and she did very quickly. If you have any issues definitely use these guys I have had dealings with 3 employees so far and they were all great. THANK YOU GRAY BROTHERS!"
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