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Boots & Hanks - Towing & Recovery
1500 North Keyser Avenue, Scranton, Pennsylvania, United States
About the Boots & Hanks - Towing & Recovery
Boots & Hanks - Towing & Recovery is a trusted car repair and store located at 1500 North Keyser Avenue in Scranton, Pennsylvania. Our experienced team is dedicated to providing top-notch towing and recovery services for all types of vehicles. Whether you need a quick repair or a tow to our shop, we are here to help. Visit us today for all your automotive needs.
Photos of Boots & Hanks - Towing & Recovery
1500 N Keyser Ave, Scranton, PA 18504, United States
Reviews of Boots & Hanks - Towing & Recovery
"Charged my company over 8,000 dollars for a winch out on a 16ft box truck and required a tow because of the large price, despite it being paid by one of the largest rental companies in the country that I used their road side service with and any tow company knows how this works. Complete scam, and you can see by the large number of 1 star reviews that this is a common practice. I would avoid this company, and I highly expect this company to be removed from their contract with the rental company due to this."
"Great people to work with! Great deal on a DD15. T Lar makes the deal easy and no hang ups . Be my first call if I need anything else."
"BUYER BEWARE... I paid top dollar for a cut off and when I went to get the alignment done. I found out the axel housing was bent. I went up there to buy it in March.. I did see it and seen the leaf spring hanger bracket was broken and called Kenworth to get a price for the part and it was around $400...so I thought, that's not too bad....I did look at the frame rails and they looked straight. It was delivered to my mechanic down near Philly about a week later. My mechanic had the truck until July,(it was alot of work to section the frame to my truck , get the driveshaft built, run all the airlines and electric to the longer rear section. Now that it was all together I noticed the front axle was off.... I then seen that the passenger side leaf spring was bent. I replaced that and thought everything was now good.... Until I went to get it aligned. That's when I found out the housing itself was bent. So July is when I started calling this place to let them know it was bent.. I called a couple times and left a message with the receptionist each time...this went on for a couple weeks. I offered to bring my truck up there and even pay the labor to have the bad housing swapped out with a good one.... They said NO it was sold as is.... and also said that I could have picked the other cut off they offered... (Other one was wrong ratio , they did offer to switch gears but the other rear section was rusty,the truck was from a Denver, Colorado fleet and was worse than the frame rails on the one I picked out ) So again if you do buy something from them. Make sure it's exactly the part you need because you don't get any kind of warranty or your money back. I talked to 3 different places about swapping my rear housing and when I mentioned where I bought it from 2 of them told me the same thing..... I wasted my breath calling to get it replaced , that they won't stand behind anything they sell. I wanted my story to get out there so others don't have to go through the same thing I did.... just check the stuff thoroughly or have someone who knows what to look for go check it out first."
"The website is all fake, bait and switch. They showed three of the ECM's I need, all with individual stock numbers. Three times over the course of a year I called on the ECM's. Each time the woman would tell me "we don't have those in stock currently". Finally I played the game long enough and asked if the website was all bait. She said "no, I had all three in stock. They all sold this week and we update the site later today". I told her this is the third time she told me that and it was quite a coincidence every time I call she has sold out. She said "you must have just missed them by seconds, they sell fast". Place is a sham, especially the website. If they're dishonest to you before you even enter the door how much worse are they when they possess your credit card info and keys?"
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