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Gerber Collision & Glass
153 Pennsylvania 100, Fogelsville, Pennsylvania, United States
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About the Gerber Collision & Glass
Gerber Collision & Glass Fogelsville, located at 153 Pennsylvania 100 in Fogelsville, Pennsylvania, is a top-notch car repair institution. Specializing in auto body repair services, they offer free written estimates and quality work backed by a lifetime guarantee for as long as you own your vehicle. The friendly and helpful staff at Gerber Collision Center go above and beyond to ensure customer satisfaction, providing accurate timelines for repairs and addressing any issues promptly. Their dedication to high-quality work and customer-friendly service sets them apart from the rest. With a focus on restoring your vehicle to its pre-accident condition, including safety features like airbags and crumple zones, Gerber Collision & Glass Fogelsville is a trusted choice for all your auto repair needs. Contact them today to experience their exceptional service and expertise.
Photos of Gerber Collision & Glass
153 PA-100, Fogelsville, PA 18051, United States
Opening hours of Gerber Collision & Glass
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Gerber Collision & Glass
"Very friendly. Explained everything, so I understood it. Will rate more after car is fixed."
"My car was towed to the Fogelsville location after being involved in a fire. I called them and asked them to remove my plates after the insurance company totaled the vehicle and before it was towed to the scrap yard. I was told that they would do so and keep the plates in their office and I could come in at my convenience. I showed up 2 days later and was told the car was gone and that they never told me they would provide that “service.” A few days later I used my app to check the cars location. It was there at the time I visited. How many lies a minute can they spew? Thanks for nothing!"
"After we got our vehicle back from repair, we discovered that our insurance card and registration were missing. I contacted Gerber and tried to get this matter rectified at length, but to no avail. They lost vital documents, and now I am in a bind because my car is at my mechanic's shop for inspection, which can't be completed because of the missing documents! Steer clear of this place!!!"
"They do good work on the car however their communication skills are lacking as a 1 Star. They had our vehicle for almost 2 months and only called us one time in that period for status, they never informed us when the car was completed and claimed it was completed weeks ago and they tried contacting us, which is a lie since there was no record of a missed call on either of our 2 lines and then they claimed they emailed us which there is no record of that either. When we finally called ourselves and finally picked up the vehicle I asked the front desk worker informing her we never received notification and her reply was very unprofessional stating “I’m not going to argue with you” and insisting that she called multiple times. I had my phone to prove there was no record of ANY communication at all. We will no longer use this business for our collision needs and apparently they should appreciate that since they seem to have the tired excuse they are always backed up. Never again!"
"My original review would have been 1 star since they called to tell me my car was finished, but in reality it wasn't, and communications where not great. However, they went out of their way to rectify the situation and made sure I was aware of everything happening. The finished work was done well and the color match is almost perfect. UPDATE: I've changed my rating to a 1 star. When washing our vehicle for the first time since we got it back we realized that the front bumper was completely coated in overspray!!! The damage to our vehicle was on the back end, so obviously they didnt bother properly covering the vehicle when it was in the shop. This is totally unacceptable on any vehicle let alone on a $60,000 car with 10,000 miles on it!!! Very unprofessional."
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