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Bruceton Petroleum Company
4168 National Pike, Grantsville, Maryland, United States
About the Bruceton Petroleum Company
Bruceton Petroleum Company is a renowned petroleum distributor located at 4168 National Pike in Grantsville, Maryland, United States. With a strong reputation for providing high-quality fuels and lubricants, Bruceton Petroleum Company serves residential, commercial, and industrial clients in the area. Their experienced team is dedicated to delivering exceptional customer service and reliable products to meet all of their clients' fuel needs. Whether you're looking for gasoline, diesel, heating oil, or specialty lubricants, Bruceton Petroleum Company has you covered. Contact them today to learn more about their services and competitive pricing.
4168 National Pike, Grantsville, MD 21536, United States
Opening hours of Bruceton Petroleum Company
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Bruceton Petroleum Company
"Terrible service. We called 3 weeks ago, before the cold and snow spell to have our propane tank leak tested and filled. (We just bought a house with one of their tanks on the property) We were told someone would be here January 9th, but no one came by. When we called to see why, we were told they had no record of us and that they would as to the list. It is now the 25 and still no one has showed. I’ve left two messages asking someone to call me back, and nothing. At this point, we want them to removes the tank so we can go with someone else, but they won’t even return our calls"
"Will no longer use this company after this season. They have become completely unreliable on residential deliveries and the one person working in the office is extremely rude. Placed an order over a week ago and called to check on the status today. They couldn't tell me if or when they would be able to make the delivery and was basically told it wasn't their problem. The manager was supposed to return my call today but I doubt they were even given the message with the attitude the office staff has."
"My family and I received a letter stating we must use a minimum of 800 gallons a year in order to use their services. We use on average 150 gallons per year typically as it's heat only. We have no contract with them, but yet started to receive invoices stating our tank will be unavailable to us if we don't use that quantity of 800 gallons. Extremely hard to reach someone at the office and when we schedule a delivery they do not show up. Done with this company. Force compliance will not work."
"I keep receiving an invoice for a balance I already paid. Tried calling the office, I spoke to a rude woman who honestly has no business working in customer service. Still have yet to have the invoice issue resolved since nobody seems to know what’s going on. Beware, there are plenty more companies to choose from."
"The lady that answers the phone has NO customer service skills. When you work for a company, you are the face and voice of that company. I have had to call there several times (due to no shows) and the Bruceton Petroleum lady has had an attitude and smart mouthed to me EVERY time. Wake up people, you are NOT the only Home Heating Fuel Company in the state of Maryland! Her manager in charge should notice her attitude and adjust to not be so snippety to clients and potential clients."
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