Shoemaker Heating and Cooling

"I was referred to Jacob Shoemaker by a woman that works at the ACE hardware store in West Chester. I am so grateful that I told her about my ongoing issues with the company that installed this new heater and that she took the time to give me Jacob’s contact info. I wish I could give him 10 out of 1-5 stars. He’s honest. I would trust him with my keys after this experience with him. 100% recommend!"

"I wanted to share with you the experience I had with Shoemaker Heating and Cooling. Jacob (the business owner) came to my house on time and was very thorough. He explained everything to me as I had several issues with my unit. He was here 4.5 hours!! Like I said, he was very thorough. My house when built was framed with roof on for months. The hurricane hit and we ended up with 8 ft of water in the basement. The unit was already there. Obviously, the builder had to replace the unit. But they never cleaned up and just put a new unit in the tray with an inch of mud. Jacob did his best to clean this up. Jacob also smelled gas when he walked in the room. I have smelled gas before and would investigate and then the smell would not be there. I thought I was going insane. It appears my gas value had a crack or something and was leaking. Thankfully, this part should be covered under warranty. But until it arrives and is installed. I have no heat. We are happy for these mild days. Jacob also found that the builder’s installer did not properly cut out the side of the furnace’s return air inlet. Pictures below. Jacob explained that my system was working as if a person had to breath out of a straw. It was greatly restricting the airflow through the furnace big time. Jacob fixed this but it was not easy. It was hard to get to everything after it was already installed. I was very happy with the service provided and signed up for the maintenance program. Just wanted to throw this out for any of you looking for a HVAC company and the issues we had."

"Shoemaker Plumbing and heating came through for me during a stressful time. My homes plumbing failed on my family and I. Tim and his partner came out within the hour and immediately started working. They provided professional service and ensured that the cleanliness of my home remained intact. Tim and his partner went above and beyond to ensure that the work was completed correctly and to our satisfaction. Thank you Tim for your professionalism, experience and knowledge !!"

"Jacob and his team replaced our water heater and ran a natural gas line to our new outdoor BBQ grill. They did an inspection for the work to be done and provided an estimate on the same day. The work order was very detailed. They came on time as scheduled to do the work a few days later. They were extremely efficient, professional and meticulous with their work. Everything was operating within a few hours and I was BBQing that night. Thanks a lot Shoemaker Heating and Cooling for your help. I would recommend them to everyone."