Valley TV Services

"Guy was very polite on the phone at first. Called to get an estimate on a TV repair. Said would call me back within a week never did, when I called again to check it seemed like he didn't even remember me. This went on for quite a while every time I called I was told I would get a call back but never did. It's been over a month and I made numerous calls and even sent a text with model and serial number and still never got a call back. Worst customer service I have ever experienced."

"We had our defective LG OLED serviced by Gary one day (!) after calling Costco/LG. Gary happened to have the same screen and was able to replace the bad one with it. He was very pleasant and knowledgeable."

"Gary is an outstanding gentleman. I had contacted LG support as my OLED screen started having issues. Gary was dispatched to me and kept me updated through the whole process. Always gave me a phone call or text message, and really cares about the customer. My tv looks brand new, and I am so happy with the results. He even took the time to reinstall all my applications, I couldn’t be more impressed by the repair. All these 1 star reviews poorly reflect the honesty of this business. Thank you Gary for the help, I hope that if I ever run into another issue I’m dispatched you. Thanks again!"

"We experienced great service by Gary. He did not call or show for our original appointment but was sure to call the following day apologizing emphatically. We weren’t too bothered by having to reschedule, as he stated that he works 7 days a week and seemingly all day. We originally had a different company come out to fix our LG TV that is still under warranty. The company took the TV for a week and returned it with scratches on the screen (which was supposed to have been replaced) and the issue we called for in the first place still present. Gary came and said that there’s no way our TV had even been touched. He fixed our TV right inside our home in no time at all. He was friendly and polite. 10/10 Would recommend!!"

"Gary is great. Granted he may not answer the phone or get back to you immediately. He works 7 days a week and is the only LG Certified repair person in three states. He is knowledgeable, polite and very careful in your home. He drove from Havover,PA to me in Philadelphia to fix my LG TV under warranty. He even helped take the tv off the ceiling mount and when it was fixed he helped me remount it!"