The Ross Center
5225 Wisconsin Avenue, Washington, District of Columbia, United States
About the The Ross Center
The Ross Center, located at 5225 Wisconsin Avenue in Washington, D.C., is a leading health institution specializing in mental health and wellness services. Our team of experienced doctors and healthcare professionals are dedicated to providing top-quality care and support to individuals seeking help with a wide range of mental health issues. From therapy and counseling to medication management and holistic treatments, The Ross Center offers comprehensive care tailored to meet the unique needs of each patient. Visit us today and take the first step towards a healthier mind and body.
Photos of The Ross Center
5225 Wisconsin Ave # 400, Washington, DC 20015, United States
Opening hours of The Ross Center
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews of The Ross Center
"I recommend this center to friends and family whenever I get the chance! I cannot say enough good things about the staff and doctors. I am always greeted with kindness from both receptionists and doctors. I’ve been a patient for many years on/off and my life is so much better for it. Thank you!"
"We have had a fantastic experience at The Ross Center over the past few years! Dr. Coyle and Dr. Salcedo are caring and professional, as is the rest of the office staff. Would highly recommend for both adults and children!"
"I stopped treatment here at the Ross center due to the extremely negative experiences I have had with the support staff. It's saddening because I find their services and therapy quite valuable. Throughout my time here, the receptionists I have talked with have been extremely rude as well as unprofessional through the phone and in person. My tipping point was when I ended up driving 40 mins for my appointment only to have been told while at the center that my therapist was out sick and someone was supposed to have called me (I was not notified). All the receptionist said was "sorry about that" and "When are you free for the next appointment?" It seems like from previous reviews that there is a reoccurring pattern of negative experiences with the support staff. If the support staff is detrimentally affecting Ross Center's this much (both as a mental healthcare clinic as well as a business), I would not recommend this center to anyone. It is quite honestly not worth your time/money and, ironically, your mental health either."
"My psychiatrist, who I have been seeing since the mid 1990s, joined this practice for a few years. Since I wanted to stick with him, I started going to the Ross Center. I would echo the comments here about the support staff being rude and inconsiderate. On one occasion, I showed up for an appointment, only to be told that my doctor was off that day. When I asked why I hadn't been notified, the receptionist lied right to my face and told me that she had called me and cancelled the appointment. When I disputed her assertion and offered to show her the log of recent calls on my phone to see if the Ross Center number was on the list, she declined. She clearly forgot to call me, and then tried to blame her mistake on me. It was very upsetting to say the least -- to be accused by receptionist of not being able to manage my own life. My doctor left the practice during the pandemic and began working from his home, seeing patients via Zoom. Although the Ross Center was supposed to transfer all of his patients' records to his home address, they somehow didn't send mine. When I sent an email to the Office Administrator, they fixed the problem quickly, but it should have never happened in the first place. It just shows that this place is completely disorganized and has little regard for the patients. The bottom line is I am glad that my doctor is no longer affiliated with the Ross Center."
"The Ross Center's Medical Director, Dr. Beth Salcedo is amazing! She is kind, compassionate, and takes time to understand the needs of her patients. She takes a holistic approach to treating anxiety which I have really appreciated. I highly recommend her!"
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