United States Postal Service
151 Cascade Galleria, New Castle, Pennsylvania, United States
About the United States Postal Service
The United States Postal Service, located at 151 Cascade Galleria in New Castle, Pennsylvania, is a vital institution that provides essential postal services to the community. As a trusted government agency, the USPS offers a wide range of mailing and shipping options, as well as financial services such as money orders and postage stamps. With a commitment to efficiency and reliability, the USPS plays a crucial role in connecting people and businesses across the country. Visit this post office for all your mailing needs and experience the convenience and dependability of the United States Postal Service.
Photos of United States Postal Service
151 Cascade Galleria, New Castle, PA 16101, United States
Opening hours of United States Postal Service
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
08:30 - 13:00
Sunday:
Day off
Reviews of United States Postal Service
"Usually quick customer service and the cashiers are very pleasant and patient with customers like me who hold up the line and ask a million questions"
"I've been here a couple times recently, and each time I have received great, friendly, helpful, fast service. Way to go, New Castle!"
"If I could give this place a zero I would, I usually go to the cascade street location but I was down town. I went to go drop off a padded envelope and the girl at the front counter weighed it and said it would be $1.00, I said ma'am I usually pay a little over $4 and it comes with tracking. She said my envelope wasn't thick enough and she starts bending and crumbling my envelope saying look it's not thick enough, I said no problem I'll just buy one of your thicker padded envelopes and put my envelope inside, she said you can't do that, I told her I've done this several times before at the cascade location, and she said that I should go call them, or she said she can call the police, I said for what reason? She said because I seemed a little hostile, I showed her what I was doing, I resealed my bubble envelope inside one of the thicker padded envelopes and she continued to wait on me like there never was a problem. But she told me minutes prior that I couldn't do that. This girl needs to be retrained in customer service, I don't care if she is having a bad day or not, it's very unprofessional, I am at the cascade location daily and have never had an issue with any of them and they have never talked to me like I was beneath them. She was reported and hopefully she will learn to treat people better"
"If they would do their jobs like they're supposed to I wouldn't be giving them a 1 star review. I had to chase multiple packages because they couldn't match last names and apartment letters (both of which are legible on the outside of everyone's mailbox). I get packages now only because there is a special note about my address since I chewed them out for losing my stuff. Mistakes happen... but if you have to chase at least 5 packages delivered to the wrong door step of your apartment complex, that is just laziness on the employee's parts."
"I was home all day, carrier never came to my door to get a signature for an important certified letter, instead I wasted my valuable time running into the office to sign for it then to find out it was still with the carrier. But to make it worse I can't even call the office to issue a complaint on the phone, instead I get diverted to an automated system that put me on hold for 50 min. Screw that. And the US POST OFFICE."
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