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DHL Express ServicePoint
563 Napor Boulevard, Pittsburgh, Pennsylvania, United States
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About the DHL Express ServicePoint
DHL Express ServicePoint is a finance and post office institution located at 563 Napor Boulevard in Pittsburgh, Pennsylvania, United States. Ship now and save 40% on international shipments with the Promo Code GREEN40. This offer is subject to change without notice. Customers must bring a valid government-issued photo ID when sending or picking up a shipment. Proof of value is required for shipments of value (non-documents). Duties and taxes may need to be paid by the receiver at the destination. DHL has the right to open and inspect shipments for safety and security reasons. Certain restrictions apply to shipping medications and electronics with lithium batteries. DHL Express offers fast transit times, but delivery times may vary based on destination country and Customs processes. The cost of a shipment can be affected by its volumetric weight. Customers can use their own packaging but must leave it unsealed for inspection. DHL Express is the No. 1 World's Best Workplace for 2022.
Photos of DHL Express ServicePoint
563 Napor Blvd, Pittsburgh, PA 15205, United States
Opening hours of DHL Express ServicePoint
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of DHL Express ServicePoint
"My delivery was a purchase for a business it was classified as a residence,(error 1) I could not get any assistance from chat bot (error 2)so I called in, which was not much more help. I could not be told when my delivery is coming (error 3) and my business closes at 5 pm on 1-19-24 Friday. The nearest service center to pick up my package is 43 miles away, ridiculous. I need this package for a customer and now they have to wait even longer to receive it (packaged ordered 1-2-24 China and had delivery window of 1-10-24 thru 1-20-24) shipped since I can wait till who knows how long after business hours my package is going to be delivered on a Friday because the service team has no clue. It should not be so difficult to obtain information. DO NOT recommend DHL"
"This company is absolutely horrible. They just make things up each time you call. I have been told my package was dropped off at the local post office which it wasn’t, we went to the post office, no package. I was told it was dropped off at another post office 5 hours away, which it wasn’t. I was told DHL does not have this package and it was dropped off to usps, not true. Now I’m being told the package is in transit on a DHL truck to the post office that’s 5 hours away. Today is 12/21, I was suppose to have the package containing 90% of my children’s Christmas gifts on 12/16. Thank you so much for the lies I have been told this past week, and thank you for ruining Christmas. I have been told oh it will probably be there next week. Next week is after Christmas. They don’t care. I hope I never have anything shipped with DHL again. I don’t care what it is, I will cancel immediately if I see DHL as the carrier. They could care less about your package, or what shipping speed you pay for, it will get to you when it gets to you. I wish I didn’t have to give them the one star I was forced to give them."
"Every time I have a delivery from DHL that needs a signature I always get a a “delivery attempted” response however there’s never a knock or ring at the door. This last time I spoke with customer service and was told my package will be delivered the next day. I looked on the tracking site and it says package won’t be delivered until the following day. I spoke with customers service again and he states in his system it shows delivery today. Somethings telling me they won’t come until tomorrow. I literally left a note on my door for the driver to give someone a chance to answer before leaving."
"This is THE WORSE shipping company ever. You will never get your package in time. And they create obstacles to get the package to make up for why they are late. You call customer service and it’s pointless because they could careless and basically read off a script to explain why they are delayed. And this is not only around Christmas time this is year round. ABSOLUTELY DESPISE THIS COMPANY. POOR ALL AROUND"
"The entire experience was incredibly frustrating. The package was marked as out for delivery, and I confirmed multiple times that it didn't require a signature. I received a text around 12:15 PM stating that the package was only four stops away and would arrive btw 3 - 5 PM, which seemed fine. However, at 6:30 PM, I noticed the delivery driver going to the other side of town, sitting at random shop for 1:30 hour , and then resuming the journey. I patiently waited until 8 PM, and there was still no sign of the package. To make matters worse, they falsely claimed that the attempted to deliver the package but they didn’t as i was waiting outside after I got the confirmation from CR that they will be going to deliver at 8 and I'm certain they never even attempted to deliver the package. It's frustrating that customer service couldn't provide any assistance. Please refrain yourself from them"
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