AMC Philadelphia Mills 14

"It was absolutely freezing inside the theater. It was colder inside than outside. Every stall in the women's restroom was disgusting. All the toilets were filled with something. There were used femine products exposed. I had to inform guest services."

"Visited 12/25 Christmas Day. Told to purchase another ticket because my QR code wasn’t scanning but the whole time it was their scanner. No one to talk to about a refund because the front was close so everything was done where you purchase snacks.. Then I had to switch seats because our original was disgusting (pics available) Only to be seated near a bad dead mouse smell. We then left and ask concessions about a refund she stated I had to request it through the app. Unfortunately I’m still in that process with no success."

"I love going to this theatre but lately it's just not clean. The bathroom is in need of a cleaning, the floor of our theatre was sticky. It was also warm, it was bearable but they had theater doors open which didn't muffle the sound of other movies. We wanted to get a fountain ice tea and they only had one selection for that. We went on a Sunday afternoon which is our norm and I can honestly say from June to now it has gotten progressively worse when it comes to cleanliness"

"Last Friday I went to watch (Sound of freedom) the air conditioner was off but on a different movie (Barbie) was on, bathroom are disgusting no toilet paper and garbage was all over the floor. Was my first time going to this location not feeling like going ever again"