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Geek Squad
5000 Alicia Drive, Bethel Park, Pennsylvania, United States
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About the Geek Squad
Geek Squad is a technology institution located at 5000 Alicia Drive in Bethel Park, Pennsylvania. Our Geek Squad Agents are experts in all things tech and are ready to assist with any issues you may encounter. Whether you need help with installation, repair, or setup, we've got you covered.
Our Total Tech Support membership is dedicated to supporting all the tech in your home, regardless of where you purchased it. Our In-Home Advisor can visit your home to show you what's possible and create a customized plan for adding new tech or appliances.
We offer a wide range of services, including phone repairs, Apple repairs, computer and tablet setup, TV mounting, smart home installations, appliance repairs, and more. Our expert Agents are available 24/7 to assist you both in-store and at your home.
Geek Squad also offers protection plans to ensure your tech stays working like new beyond the manufacturer's warranty. Schedule a consultation with a Geek Squad Agent at your nearest Best Buy store to discuss any questions or concerns you may have about your products. Let us help you get the most out of your technology and stay up-to-date on the latest innovations.
Photos of Geek Squad
5000 Alicia Dr, Bethel Park, PA 15102, United States
Opening hours of Geek Squad
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
11:00 - 19:00
Reviews of Geek Squad
"Surprisingly, they were able to take me right away and put in a new battery that they suggested I order on-line beforehand. Normally the tech said that there usually would be a 3 day process but everything was completed in less than a half hour. Thank you Geek Squad!"
"I called the Geek Squad FIVE times. First time no one picked up the phone after letting it ring for a full five minutes. Second and third calls the robo answering machine directed me to Best Buy hell (some other random departments). The fourth call I finally got through to Louis at the Geek Squad! After taking my name and phone number he dropped the call. Did he call me back since he had my information?? No. Fifth call asked to speak to the store manager... said it would be 2 to 3 hours for a call back. Wound up going with another company whose price was $150 less than the Geek Squad for the same service. So in the end, it was good I didn't get though to the Geek Squad...."
"Recently went in for a rebuild. Ended up getting a new motherboard and a new NZXT h5 Flow case. Could not be happier with the way I was treated throughout the entire process. Very friendly and knowledgeable staff."
"Could not have been more pleased with such polite, competent, lovely young men. They were patient explaining and I was very happy with everything they did"
"Got a phone call that our laptops were done.. we scheduled to pick them up at 640. We got there 5 min late and they didn't even have us in the system. He had us wait 20 min before saying "you'll have to reschedule since you were late" so we opted out of the demo.. that takes 2 min to go through.. because he did not have time for us.. when he gave us our laptops he did not even explain anything that they did or how they are running now. When I asked how we could find out what they did to them they just said read the papers. Will not be returning to this location."
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