Dave's Tristate Truck Service

"My son was involved in a black ice incident on 79. This company arrived on site after emergency personnel (we believe they intentionally call in Non AAA companies). Kick backs???? He literally only needed pulled back up onto the road and was charged $585 due on site by cash or card ($135 of which was for a 2nd tow truck driver that arrived after the original tow truck was already pulling him out and the other driver assisted by “steering his car” as it was being pulled even though there were 4 other vehicles that also needed towed/pulled out). He is a young adult (only 21) and we feel he was fully taken advantage of because nothing was explained to him before nor was he given the opportunity to call AAA which he has for his own tow truck because they just wanted to clear the scene. Driver’s beware!!!!! Taking advantage of drivers in “emergency” situations. He was scared and shaken up as this was his first ever experience as a driver in an “accident”. No injuries and no damage to his car, but $585 to put the car back on the road is ridiculous. With 5 vehicles that’s like $3000 if they charged everyone the same. I’d hate to know what the bill would have been if it had to be towed. I will NEVER promote this company to anyone."

"Dave's tri-state was fantastic. My normal auto service garage, (Aiken Auto), sold the business and I had no place to go that I trusted for inspection. My neighbor who put brakes on my car recommended Dave's and I'm glad he did. They had me come in at 12:30pm and had me inspected and outta there by 1:30pm. Possibly Cranberry twp's best kept secret LOL"

"Guys, told me that they will change brake pads on my truck for 250 with my parts. I agreed. Then after work is done 375. Absolutely opposite between what they say and how much it cost when all done.. 700 I payd for brake pads and one caliper. All parts was mine.. ridiculous"

"Communication. Simple word. Place opens at 7. I called the after hours service number to see if they could replace 5 hinges for my trailer door. He said yeah sure no problem. Just go to the shop when thet open. Got there. Walked up to the office told them what i needed and asked if it was something they could do, the guy walked out and looked at it and said yeah we will get you. There aren't any mechanics here yet but they can get it done. I wait an hour seeing employees pull up and leave in service trucks. I start getting a feeling that something is wrong. So i called the shop and asked for a ball park price because i nevee got one. The guy who answered said he didn't know anything about the job and that he had several trucks in line. He couldn't give me a ball park number until he checked the hinges and that wouldn't be anytime soon because he had other trucks to take care off. All which is understandable. If i had been told they couldn't get it done soon or that day WHEN I CHECKED IN, that would've been fine. Instead i wasted my time waiting just to find out they couldn't. Smh. Luckily i found another shop that asked for the vin number and ran the part number to make sure they had it, gave me a price, and got me in."

"We were on our way to a missions trip in Baltimore when our bus blew a tire. These guys helped fix it, but when we went to leave, our bus wouldn’t start. Our bus was sitting there for hours while they were trying to figure out what was wrong with it. The owner, Dave, was so kind. He let the women use the bathroom in the offices and one of the employees even offered to drive one of the men in our group down the road to pick up some cups. They eventually figured out what was wrong with the bus. They were great! Super friendly too!"