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Umbrella Auto Transport
11621 Caroline Road, Philadelphia, Pennsylvania, United States
About the Umbrella Auto Transport
Umbrella Auto Transport is a trusted and reliable auto transport company located at 11621 Caroline Road in Philadelphia, Pennsylvania. We specialize in providing safe and efficient transportation services for vehicles of all types, including cars, trucks, and motorcycles. Our experienced team of professionals is dedicated to ensuring that your vehicle arrives at its destination on time and in pristine condition. With competitive rates and exceptional customer service, Umbrella Auto Transport is the top choice for all your auto shipping needs in the United States.
Photos of Umbrella Auto Transport
11621 Caroline Rd, Philadelphia, PA 19154, United States
Opening hours of Umbrella Auto Transport
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Umbrella Auto Transport
"Excellent service, driver was friendly and my car arrived from Philly to Seattle in perfect condition. I tipped the driver for his good service and communication. Will use them again need be."
"Thank you for picking up in a timely manner. There's a $200 charge for items in your car FYI. Other than that. Driver Sanat, was very nice and pleasant. Safe journey!"
"Avoid this company at all costs. They picked up my car in NJ as scheduled. But it arrived 4 days later than the latest promised delivery date, and when Safeway Moving and I each called and texted the Philly dispatchers, we were ignored. For days. Then we were finally informed that the truck had been delayed, which was why the delivery was so late. Nobody ever bothered to tell us while the car was in transit that it was delayed, and significantly. When I complained about the shameful lack of communication, responsiveness, explanation (never got one) and outrageously late delivery, they adjusted the final tab downwards by all of $50.00, the final insult."
"We used Umbrella twice this summer to ship cars from NY/NJ to San Francisco. Both pick-ups and drop-offs went very smoothly. They picked up from our neighbors as we were already in CA. Julie communicated a day or so ahead each time regarding pickup and drop off dates. -- Hard for them to guarantee an exact date so some flexibility is key. Exact dates would be much more expensive/challenging to arrange. -- First time, car arrived in 5 days (Mon pickup, Sat delivered). Second time, car arrived in 9 days (Mon pickup, next Wed delivered). We already had transportation available in CA so delivery date was not a concern. -- Since we live in city, both times we did drive out to meet them at a more industrial area that had wide streets and easy on/off access to the freeway for the pickup. That worked fine for us, but did require my wife and I to both be available. -- Overall, we had two great experiences with Umbrella Auto Transport and would definitely call them again should we need to ship a car."
"I'm driving for this company. Some info for our customers. If it's COD, it's mean certified payment on delivery:- Cash, Zelle, Money Order. Why we can't receive payment by credit card? Because some customers cancel payments. Another thing about time of delivery. On winter time some roads closed for couple days. Some customers also changed time on delivery, not ready with payments. With some customers we spend 15-25 minutes, with another 4-5 hours. Some cars not ready for pickup from dealers or auto auctions. Some places with restrictions for trucks. Some customers understand that, some customers not. It's really not possible to do delivery to apartment door. Or get to your driveway on 80' long truck. Same thing with streets where a lot low trees. Also we can't make a U-turn on end of the street. We always trying our best. But we have about 20 trucks for 9 cars each. 9 customers one way. And it's usually 2k-3k miles one way. Thats why sometimes you can't have exactly time for delivery. We are doing that more than 10 years, with best equipment, experienced professional drivers, best dispatchers. Thank you all for business with Umbrella Auto."
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