The Appliance Connection
263 Jefferson Avenue, Moundsville, West Virginia, United States
About the The Appliance Connection
The Appliance Connection is a home goods store located at 263 Jefferson Avenue in Moundsville, West Virginia. At our store, customers can find a wide selection of high-quality appliances for their homes, including refrigerators, ovens, washers, dryers, and more. Our knowledgeable staff is dedicated to providing excellent customer service and helping shoppers find the perfect appliances to meet their needs. Whether you are looking to upgrade your kitchen or laundry room, The Appliance Connection has everything you need to make your house feel like a home. Visit us today to browse our inventory and see why we are the go-to destination for all your appliance needs.
Photos of The Appliance Connection
263 Jefferson Ave, Moundsville, WV 26041, United States
Opening hours of The Appliance Connection
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
09:00 - 15:00
Sunday:
Day off
Reviews of The Appliance Connection
"Finally found The Appliance Connection from a referral on Facebook! They service GE frontload washing machines and mine was out of commission almost 2 weeks seeking for a home service technician. Great customer service on the initial call. Was told it may be a while as their schedule is full... less than 2 weeks. Travis, the technician was AMAZING!! Answered all my questions and was very knowledgeable and helpful in my concerns. He was professional and very thorough in making sure it was ready for me to catch up on my laundry. He even made sure it was leveled, which was not done by Best Buy at install. I am so thankful to have my washer back in service!! Highly recommend and will use them again. Thank you!"
"Absolutely terrible. I made an order in Nov 2022, it got delivered in Aug 2023, but wrong item was delivered (they send me a electric dryer instead of a gas dryer - this is a big mistake). They said they will take it back back with 33% restocking fee, and I have to pay for shipping charge. This is the worst service ever. Can I file a claim or a complain?"
"Absolutely horrible service. Order a refrigerator on Jan. 28 l. Arrived Feb.11. It was dead on arrival. It is now March 16 and we still do not have a working refrigerator. They will not stand by the appliances the sell. They said they are just a 3rd party reseller and that it's not their problem if the refrigerator doesn't work; that's for GE warranty. Have never received a call back. Always have to call them to check status. I never thought buying an appliance would be such a nightmare. I have filed complaints with the BBB, Federal Trade Commission, Office of the New York Attorney General Laitia James. I have also filed a dispute freezing the credit card payment. They are sending another technician tomorrow after 2 weeks wait. They have been here twice already trying to fix it. If you have even one brain cell, do not buy anything from this business. I have all the tickets entire and screenshots of their lies and stalling talk."
"Have always purchased my appliances through appliance connection, my last purchase was a washer a Maytag that they said was the heavy duty washer and they never had problems with them. Well guess what maybe that was true when Donnie Crook had it and he always made it right, but now they treat you as if you have money to throw away, and they don't hold true on the warranty, I will go somewhere else and I will be happy to let anyone know about my experience with them. Forget getting parts anymore because it takes months and then they don't call to let you know your parts are in. If you are looking for quality then don't purchase appliances in moundsville on Jefferson ave appliance connection..."
"Technician came to the house knowing we have and are working with our home warranty company to repair a dishwasher. (They repaired the dishwasher a year ago similar if not the same issue.) I need the diagnosis and estimate emailed to the home warranty company, I'm told they don't deal with home warranty companies.... I just need them to email the diagnosis, I'll pay them and wait to be paid by the company myself. I'm told we don't deal with home warranty companies. This is why people don't buy local, or try. You would think small business would want to win over the residents of the town. I paid my diagnosis charge without question, thought we were working together. Actually I was treated better from a big box, Thanks."
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