New First Class Transportation
1444 Hamilton Street, Allentown, PA 18102
Location & Phone number
1444 Hamilton St, Allentown, PA 18102, United States
About the Business
New First Class Transportation is a premier transportation service located at 1444 Hamilton Street in Allentown, Pennsylvania. We offer top-of-the-line luxury vehicles and professional drivers to ensure a comfortable and reliable transportation experience. Whether you need a ride to the airport, a special event, or just a night out on the town, we are here to provide first-class service. With our attention to detail and commitment to customer satisfaction, you can trust New First Class Transportation to get you to your destination in style.
Reviews
"Very unprofessional and un organized!! They lack knowledge in customer service! Office staff basically told me to shut up as I was trying to provide feedback on one of their drivers that did not advise in which van to get into and I almost ended up in a different destination. Do NOT bother to travel with them! Horrible service! never again!"
"Bad costumer service. The dispatcher was very rude to me for asking questions about the services the provide and hang out the phone on me."
"Horrible experience once again!!! … it’s been 3 years since I took them and the service is no better….. Driver was 25 mins late…. When we arrived to New York they transferred us to another driver for drop off along with other passengers, the car was dirty and he had no idea where he was going!!! We drove around with no direction for 45mins!!!! In the cold because he had the AC on in 48 degree weather…. We asked him to turn it off and he opened the windows !!!! I’m late for work and completely annoyed…. I will stick with Yorki Express much better service"
"DO NOT TRAVEL WITH THESE PEOPLE. They have irresponsible drivers who don't know how to deal with emergency situations. At this time right now my niece is stranded on i78 because the driver couldn't be bothered to be safe and instead drove into a flood and caused the van to seize. The van is taking on water at this time. When asked if he called the company or anyone for help, his response was the owners are sleeping they don't care. And when told to call the police he stated they didn't have to do that they would be fine and everyone should just have some common sense. He then suggested everyone leave the van and walk miles to the next exist, meanwhile his passengers are all elderly aside from my niece who has kidney issues. My niece called us in PA hysterical not knowing what to do and we attempted multiple times to call the company only to be hung up on each time. Horrible company that could care less about their passengers safety. they deserve zero stars."
"The people in this company are unpleasant and always late or not ever on schedule time. Nothing First class about it. The lady Lisa always has an attitude when you call. I did the trip a few times with them and it’s always something. Today will be the last trip with them, the driver forgot my stop and then begin to argue with me because I didn’t remind him of my stop. Absolutely ridiculous."
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