Martindale's Natural Market

"I've been shopping here for a long time. There is one employee with short white/grey curly hair and glasses who is so extremely racist, and rude to the point that I will never go back there unless she's no longer there. Looking at a few reviews it seems a lot of people have quite the same experience. I called and talked to a supervisor who advised me that a manager would call me. No one called so I called again. Spoke to another supervisor who pretty much dismissed what I was saying. She said a manager would call me back in which, again, no call. I'm 46 years old and have never complained about anyone but she is just so rude and makes the experience genuinely bad. I hope for the customer's sake they let her go. I know her name but I won't expose her like that. One would think the managers will do something and stop protecting her."

"This place will loose a lot of business if they don’t be careful who they are employing. Management needs to take a look at who’s running the register. I over heard some very rude and racist remarks made to customers on Monday. If I were them I’d make some changes and QUICK!"

"It took a little while for me to actually adventure into the store, but I'm so glad I did. Definitely go if you're looking for more natural."

"We used to have a positive opinion of this establishment, and I've been a customer here for over seven years. Initially, our experiences were consistently good, with the store staff being friendly and polite. Polite as we have always been, our recent experiences have been marred by the rude behavior of a particular staff member at the register, identifiable by their glasses and short hair. Although I generally strive to be polite, it seems that she consistently conveys a less-than-friendly attitude. During our last visit, my 7-year-old daughter greeted her, but she failed to respond. Politely, I conveyed that my daughter had greeted her, to which she responded with a belated apology, citing not having heard it. It's concerning that such rudeness is directed at customers, particularly young children. Additionally, I observed another reviewer raising similar concerns about this same employee. I hope the management team takes notice of these complaints and takes appropriate action. We make a considerable effort to visit this establishment from Delaware, and we hope not to encounter similar customer service issues in the future."