Burlington Pointe

"I am pretty sure they have been deleting my reviews because I have left a review twice about the horrible mice issue that had been going on for almost a year. I have been living here for about 3 years. They didn’t do anything about it, my partner and I had to try our best to fix the issue ourselves. They keep raising the rent to astronomical amounts every year, nothing gets fixed properly some genius thought it was smart to have a huge piece of the wall cut out behind my electric stove and have the chord for the stove coming through that hole in the wall, that is also shared by the water pipes for the bathroom. This is where all the mice were coming up from and they refused to close it. I had to get some board and close it myself. My tub was supposed to be reglazed because it doesn’t drain properly, the water just sits in the middle and it never got reglazed. The flooring in my apartment is absolutely horrible, has dips, creaked and is unleveled. They promised to fix it then turned around and said oh we can’t while you are living there. I asked for new carpet because the carpet in the apartment is horrible from before I moved in, and they swear they can’t since I’m living there but I had other residents tell me they had new carpet put in while they still lived there. The Dog poop trash can outside is overflowing in the courtyard. They have 0 amenities to offer so if you have children don’t move here. Don’t move here period, management is terrible. They take forever to get back to you about concerns unless it’s about rent. They tell you they will fix things and then gas light you and act as if they never told you certain things would be fixed. They have a low rating for a reason. The new nice reviews are from people who have just toured and have no idea what they are in for once they do move in. So if you are looking for a place to live, DO NOT MOVE HERE! They only care about money not the residents."

"Visited Burlington Pointe Apartments with my daughter Sabrina to explore a studio and a one-bedroom unit. Despite the somewhat steep rent, Chrissy's exceptional customer service became the deciding factor. Her friendly and responsive approach not only eased the decision-making process but also added to the overall positive experience. My daughter is thrilled about moving in, and Chrissy has significantly contributed to making this process much smoother."

"Took my nephew to look at apartments, and this place was highly recommended by a resident there. Not sure what direction we will be going for his new place, but the woman at the desk, Chrissy, was so welcoming and helpful. She was very knowledgeable about programs and offerings. I cannot speak as a resident or what the day to day looks like, but if living here is as personable in service and attention every day as it was the day we toured with Chrissy, it is definitely a contender. I remember looking at this place many years ago, and we ruled it out immediately because of the terrible attitude of the people that were in the office. Looks like management made the changes finally they should've made years ago."

"They are kind and professional. I like the opportunities they offer.. I would live there,and the apartment, very comfortable .."