Luna on Pine
400 South 40th Street, Philadelphia, Pennsylvania 19104
About the Luna on Pine
Luna on Pine is a cozy and inviting institution located at 400 South 40th Street in Philadelphia, Pennsylvania. This charming establishment offers a unique blend of delicious cuisine, refreshing beverages, and a warm, welcoming atmosphere. Whether you're looking to enjoy a relaxing meal with friends or grab a quick bite to eat on the go, Luna on Pine has something for everyone. Come experience the magic of Luna on Pine and indulge in a culinary journey like no other.
Photos of Luna on Pine
400 S 40th St, Philadelphia, PA 19104, United States
Reviews of Luna on Pine
"We helped in searching for an apt for a summer rental for out daughter for her intern position at CHOP last summer in 2022. The immediate management was very nice and informative when searching and looking at the apts. although not easy to always contact via phone. They prepared out daughter's apt for occupancy and did what they could to make us happy, but the apt still needed lots of cleaning after the move in. The previous tenant must have had a cat or a very hairy dog because there was still residue of hair everywhere from the couch and under the cushions to even the bed, I had to take the mattress off and found so much hair and dirt, including previous tenants clothing....not fun to say the least. The building itself is pretty in a great location, quite residential block. The building has all you need but its clear early on that there isn't enough staff to take care of it. The gym is a great convenience but at one point the power went out and the treadmills were never working and the A/C was terrible including in the apt, but management did give my daughter a separate window unit. So overall its ok but management can only do what they are giving the power to do and clearly UPPER management only cares about collecting rent. Its a shame because it really is a nice location and building."
"The people writing 5 star reviews match the names of the managers and employees in the building. It's that bad of a place. Offered me a free month promo when I signed but refused to give it to me, which means they owe me about 1200 dollars and won't pay. Dodged my emails about it for months and continue to not reply. Apart from that, management here is awful, pretending to be polite when they do tours but they actually don't care and will not help with any problem. The management will tell you they have to consult their supervisors if you even ask to borrow a pencil, and then they won't and you will never hear back from them. Most of the stuff in my room was broken when I moved in, the place was extremely dusty and full of wood dust, and the floors were badly marked up, even though the building was brand new. They refused to clean it or fix anything. People entered my room when I wasn't home and left packages in there. Some guy came to do work in the room and left mud tracks. Not even sure what he was doing in my room cause they give no notice. They don't clean any of the amenities, which are usually never open anyway. The elevators are also super slow, and unsafe, they slammed on me twice at an unsafe speed, as well as made a lot of strange noises at time. People who didn't live in the building would come in and rearrange the hall furniture (putting it outside) and play music throughout the halls and leave food and drinks all over, which would stay there for days. Hallway usually has some dog poop on the carpets, which again stays there for days at a time. And their leasing office is only open when they decide to show up, about three or four times a week for a few hours. Overall would definitely not recommend."
"Luna is a fantastic building at the heart of university city. If you're a graduate student or a young professional working at UPENN or any of the hospitals, this is your perfect fit. The building is only a year old and has more amenities that you'll ever need. Great gym and awesome roof terrace with view of the city. Added benefit is that they offer 9 month leases which saved me from paying during the summer when I wasn't even there. Five stars!!!"
"Ok, here's the deal. Yes move-in was delayed and there were a ton of issues at the beginning. Some of these issues have been resolved but many of them have not been. The takeaway from living here since September is the age old adage: you get what you pay for. They are trying to sell luxury at a cheap price and they certainly caught a lot of people with that illusion. But realize that this isn't actually luxury. The apartments I have been in are hardly functional and literally are falling apart. The only common space that is operating is the gym which is 1/5 stars because no one seems to maintain it- it's an absolute mess which reflects the lack of care on behalf of the staff who spend most of their time on their phones but ironically not responding to tenants. If you decide to live here you will probably have to deal with "Star" who is anything but. Honestly the staff has made this entire experience that much worse. They enter without notice and without knocking as another review mentioned. Totally unacceptable. I was in the shower one morning and came out in a towel to find someone in my apartment who was checking the thermostat. He didn't even apologize he basically just glared at me. It was disgusting. I never thought the staff could actually have an impact on my experience living in an apartment building but I have been proven wrong through living here. Please, if you are looking for housing, look elsewhere. Save yourself the trouble. Luna on Pine is like a shiny new toy and after a week the shine comes off, and by the second week it starts to rust. There's a reason why there are so many negative reviews. Don't think they won't apply to you. And that's not to mention the fact that this building is surrounded by houses that throw loud parties Wednesday-Saturday. The walls are paper thin and you can literally hear everything happening outside or in your neighbors unit. Obviously loud house parties can be an issue anywhere but it seems to be especially problematic here given the poor quality of the housing."
"**Review from a Current Resident (2018)** Don't let the "convenience" and "amenities" fool you. This building is not suitable for living. The other reviews noted the delays which were unpleasant but what has been even worse is living in a construction zone. Seriously. Get ready for around the clock noise and construction workers who smoke in the building. Get ready for 2nd degree burns on your hand because you touched a handrail which was just welded and there was no notices. Also, get ready to hike up and down the steps every time you want to leave because the elevators don't work. And management is a an absolute joke. I asked about the lasting issues in my apartment--no electricity for the first 3 weeks, no running water, nothing--and their reply after several days was to move out if I didn't like it. Funny. When I have a friend send them an email about moving in, they reply within a day. When I--an actual tenant--email them about urgent service issues, like outlets sparking up when the electricity eventually was turned on, they simply don't reply. Tenants, know your rights! You can withhold rent from this building. A group of us tenants completed a workshop a few Saturdays ago and after sharing the horror stories of Luna on Pine were instructed to with hold rent."
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