2116 Chestnut Apartments

"Been living in this apartment for almost 2 years. Rent is ridiculously expensive, elevators are consistently out of service, half of the treadmills at the gym are never working, front desk people unfriendly. The most frustrating part is the false fire alarms in the middle of the night. We have experienced at least 15 false alarms in the past ~2 years and NONE of them were true emergencies. It was always due to leaking or defective sprinkler valves in the garage. We have emailed the management team multiple teams about this but initially we were told to disregard them as the fire alarms accidentally went off - not helpful at all and we were so disappointed at their irresponsible and defensive response. It was only very recent that they starting sending out mass update emails that they are looking to replace the defective sprinkler valves but too late imo. Avoid this building."

"Beautiful community. Staff is always welcoming and kind. Highly recommend!"

"JUST AVOID greystar and 2116 chestnut. The leasing agent was nice and responsive at first then ghosted me when I’m trying to apply and their website was having problems with the forms. No one answered my emails and phone calls and now the apartment is taken. They already don’t care about prospective tenants so I can’t imagine how you will be treated if you sign your lease and have your money handed to them. Just look at the rating for all the building managed by greystar you know why"

"Avoid the building if you do not want to fly down to Philly just to file a complaint with the court to get your security deposit back. Background: student on a 12 month lease, moved out in early May, all inspection was done. Ever since June, I have been trying to get my security deposit back. I have called the management office countless times with voice mail, emailed both leasing office and the management office, there was no reply. When I am lucky enough to get through to them with a phone call, there was never a follow up events though they promise to email an update by the end of the day. To the best of my knowledge, there are at least few other people experiencing the same issue. The only good experience I've had was with Vicky from the leasing office."

"I would avoid this building at all costs. They advertise themselves as a luxury building, but in reality it is a glorified dorm. There is no recycling on floor, the trash chute sometimes works, and the BUILDING DOES NOT ACCEPT PACKAGES. Furthermore, they will sneak things into your lease like paying for "shared buliding electricity" which is frankly unethical. And the best part is the management team will consistently email you speaking to you like you are a child. I will be moving, and I highly recommend all peoples avoid this building."