Dekalb Apartments 2609 Dekalb Pike, East Norriton, PA 19401

"The staff at Dekalb did an amazing job welcoming me to the community. Melinda, the assistant community manager answered all my move in questions and was happy to help in any way she could to make my move in seamless. Dave, the service manager made sure I knew how to use the elevators and gave me tips that saved me and my family’s backs (we avoided having to carry anything up the stairs!). Jeffery, the leasing consultant took the time to help me explore the community, find the perfect home, and made sure I knew all my options before I applied. If you’re looking for a community with staff that cares about its residents- Dekalb is an amazing option in the East Norriton area."

"The office staff need to be more polite and treat residents and prospective residents with more respect. KRISTINA is in another world very condescending and looks and acts unprofessional. So does the other woman who answered the phone I spoke with and my family member felt the same vibe. Tried to explain perhaps they misunderstood they were very rude and I would never want to live there, beware if they treat you like that in the beginning than I'd rather not have my family member live there. IGNORANT and look down on people that's funny because I am highly educated and I was taught to treat people everyone with respect. Do not move here!!!"

"I put in a work order for my washing machine and dryer. Our maintenance man Dave came to look at them . Dave is the greatest. He found the problem with both machines , and got both running again . I hope you appreciate Dave , and let him know it. Thanks again Dave !!!"

"The office management workers are horrible. I had a flood on Mother’s Day. We put in a call and the part time maintenance person put 6 inch by 6 inch hole to determine where the leak was coming from. The hole was too small to determine anything. We had ankle deep water in our kitchen, dining area and living room. The maintenance man called in a carpet company but we don’t have any carpets in those areas. When the man arrived he said he couldn’t do anything since we didn’t have carpets. He dropped off a fan and a dehumidifier and left. The water covered the above mentioned areas. Office staff didn’t even come down to see what we were complaining about. Their response to our asking for them to send in house keeping was that their part time maintenance man didn’t think it smelled. My dining room table and bench were ruined. They claim no responsibility and named our water problem a “ Mystery Leak”. Since we continued to complain and asked for help cleaning up the rooms and getting rid of the Oder, we were told they would let us out of the lease. Now because I complained, I find myself looking for another apartment.. My husband and I are senior citizens. This is wrong, especially since I am handicapped."

"Perfect location for everything. Amazing apartments. They have good floor plans with free gas and heat. They also have a swimming pool and two gyms. Absolutely love these apartments for many reasons. The managing staff are very friendly. They keep organizing community get togethers. The maintenance response is pretty quick. There are plenty trees around and it's great every season with the changing nature. Definitely recommend these apartments."