Bel Air Auto Auction

"Didn't go for the auction but it's a big place and very organized."

"horrible auction to do business with , I own a car dealership for 36 years and buy a lot of cars from wholesale dealer auctions all over US , never had such a horrific experience as I did with this auction , Bought a car through OVE from this auction , happened to be Inop and unsafe , which they never announced , and by NAAA rules inop cars has to be announced , steering wheel is locked up and does not steer , couldn't even get the car from where the transporter dropped it off to my lot without towing it , and the steering problem is not fixable , since is due the frame being rusted out beyond repair and I brought it to their attention and they gave the run around , very rude , and didn't do anything about it . don't do business with this auction , if you want to loose your shirt , very shady establishment"

"The worst place you could possibly buy a car. I bought a 2013 Infiniti G 37 here.I didn’t know until I got home that the title has a mileage discrepancy which was never described in the auction. I didn’t even make it home before the car broke down. I tried to get my money back but they gave me the runaround until the 30 days was over. Turns out I ended up paying six grand to replace the engine the next month after I bought it.. These people are scam artists. Turns out after reviewing the car fax. The car was bought halfway across the country from a salvage location after it was a major accident. They pieced it back together and got it to run And then sold me a car that was worth maybe two grand for 7500. I’ve tried to speak with the owner who has avoided me at all costs. This car has been an absolute nightmare, don’t get scammed like I did. I’ve also noticed that my reviews keep disappearing, but it’s OK because I will continue to review this company every 3 to 4 months."

"BEWARE! I wish I could leave a zero , customer service is very very poor, The worst I have ever seen. The women name Katie in the title department will literally lie to you and duck your phone calls. Let’s take it a step further I went in to speak to her to get clarity to see what was going on about the title then she she wouldn’t talk to me about it Because she told me one thing and then switch the story , so at this point she now know that she lied, told me anything so now she is ducking calls. I drove a long ways to get there because she was not taking my calls. She said she would follow up but never did. It’s the worst experience as a professional car dealer. They do not care because it’s not their money being wasted unnecessarily, I noticed while being there waiting to be waited on, while in line , I watch the customer experience manager talk to the customers like trash as if they are nothing. This whole establishment needs customer service etiquette."