CAVA 1921 8th Street Northwest The Shay, Washington, District of Columbia 20001

"They helped me fix an order that, I sadly received half eaten, on DoorDash! Not even DoorDash was willing to help me, but they did! I'm so glad that they did as well because my order was expensive! Nicest manager lady ever!"

"The worker boy work on 1/20/2024 11:30 am was disproportionately rude to me. He didn’t greet me when I got the register he just shouted 12.38 is your total. Then he handed me the bag as if I was contagious and wanted to touch him or something and when I asked for napkins and he didn’t even tell me where they were he pointed aggressively across the store like I just asked for napkins and I was left to figure where they were on my own since he clearly didn’t wont to tell me where they were. I love the food at CAVA and I hate to complain but the service I experienced At that location made me never want to go back"

"I admit that food is delicious but it seems like over time (just a few months) the amount of food has decreased while the prices remain the same. In addition, the staff’s attitude and service skills have decreased matching the amount of food served. These likely explained why today, a Saturday noon, there was not a single client at this location. I am very likely not going back."

"I was here during Howard’s homecoming weekend, over lunch time, and it was insanely busy, BUT the staff was great and working hard to meet everyone’s needs. One team member in particular, Brenda, was AMAZING! Despite working crazy fast, she has a huge, beautiful smile on her face, is chatting with customers, and bolstering the staff’s morale. She made such a huge difference to the experience of the place, and was absolute gold. Thanks Brenda!!!"

"I come in every weekend and my experience is always top tier. Between management and the workers *chefs kiss* always working to make the customers welcome and want to return. Great food as well. Sweet and spicy chicken wrap is my favorite and an excellent go to!!!"