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Walnut on Highland
121 South Highland Avenue, Pittsburgh, Pennsylvania 15206
About the Walnut on Highland
Walnut on Highland is a premier real estate agency located in the heart of Pittsburgh, Pennsylvania. Situated at 121 South Highland Avenue, this institution offers top-notch services for buying, selling, and renting properties in the area. With a team of experienced and knowledgeable real estate agents, Walnut on Highland is dedicated to providing exceptional customer service and helping clients find their dream home or investment property. Whether you are a first-time homebuyer or a seasoned investor, Walnut on Highland is the go-to destination for all your real estate needs in Pittsburgh.
Photos of Walnut on Highland
121 S Highland Ave, Pittsburgh, PA 15206, United States
Opening hours of Walnut on Highland
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews of Walnut on Highland
"A wonderful place to live in heart of East Liberty. It's been almost a year since I first moved to the US and found a place that I can call home at Walnut on Highland. My family and I (including our puppy) felt very welcome, and our transition to here was smooth and friendly thanks to the amazing management team. They are incredibly friendly and helpful, all emails and doubts are clarified in the moment and all maintance request are conducted quickly and effectly, even in the middle of the night. It's definitely a happy place to live!"
"The units (Penn building at least) and location are great. The rent/value ratio was very good in my opinion and I lived there 6 years. The staff was also great during COVID times and I really appreciated that. But what I will say is during my last year or so there the "greed" walnut is often accused of felt very strong. I felt very nickle and dimed when it came to ending my lease and move out. The staff overall there was great especially when it came to maintenance requests. It was more one specific person in the office I had issues with, and I never had any with the other great people who worked there."
"This review marks the first and, hopefully, the last time I feel compelled to express my dissatisfaction publicly. It is disheartening to come across as disgruntled, but it is only fair for people to be aware of the unethical actions and deceptive practices carried out by Walnut on Highland. I strongly advise anyone dealing with this office to have all communication in writing to preserve evidence. I regret to say that my experience at Walnut on Highland in Pittsburgh has been a nightmare. The level of rudeness and unprofessionalism exhibited by their office staff when it comes to resolving issues is utterly unacceptable. I feel compelled to share my experience to warn others about the poor management and lack of accountability at this apartment building. First and foremost, the construction of the building is subpar. The floors and walls are so paper-thin that I could hear my neighbors' every move, causing constant disturbances throughout the day and night. Despite numerous complaints, the management did nothing to address this ongoing issue, leaving me to endure sleepless nights and an overall unpleasant living environment. To make matters worse, I was twice nipped by different dogs within the building premises. The first incident occurred on 11/08/2023, and the security cameras confirmed it. The second incident happened on 02/25/23, involving a recently adopted dog. When I approached the office about this serious safety concern, their response was shockingly dismissive. They simply advised me not to stand too close to the elevator, as if it were my fault for the aggressive behavior of the dogs. Moreover, when I inquired about their lack of a policy to protect residents from such events, their response was rude and unhelpful. On 03/08/2023, when the lease renewal decision was due, 90 days before the lease ends, their automated form link was malfunctioning. To add insult to injury, Kaiya from the leasing office had previously hung up on me while discussing the dog incidents, and the manager failed to respond to my email on the same matter. It was an incredibly awkward and uncomfortable time not being able to reach the office for assistance. Then, on 03/21/2023, I received an email stating that I was overdue in providing notice to vacate. In my reply, I informed Asia of my intention to leave, but they dismissively stated that it was too late and they would not be able to list the apartment for rent. Feeling frustrated and desperate for a resolution, I requested to speak with a supervisor on 03/27/2023. However, I did not receive a call back from Alissa until 05/10/2023, which is an astonishing delay. When I explained the situation, the supervisor contradicted the leasing office's statement and assured me they would address the issues. They even mentioned the possibility of breaking the lease due to the circumstances I had endured. Unfortunately, after several more calls and follow-ups, I finally received a response on 05/24/2023. Their reply was an empty apology, offering no solution, and making it clear the case was closed. Personally, I am now considering legal action to address the numerous issues I faced during my tenancy. Walnut on Highland is a money-driven machine that attempts to sugarcoat their unethical actions. The empty apology I received without any resolution is a testament to their lack of genuine concern for their residents. Please think twice before considering this apartment building as your new home."
"I am absolutely in love with living at Walnut on Highland! I recently renewed my lease for the fourth year and can't imagine living anywhere else. The staff is exceptional, and whenever I require maintenance support, they respond promptly within 24 hours. The community is immaculate, safe, and the residents are incredibly friendly. I guarantee that you'll love it here!"
"Would give 10 stars if I could. Lived here for 2 years in two different units, and it’s been perfect. The management is incredibly friendly and helpful, and any maintenance orders are taken care of fast and well. Noise insulation is great, haven’t heard a thing from upstair neighbors during my stay. And some units have THE BEST VIEW! tldr: It’s awesome"
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