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First Transit
4780 Library Road, Bethel Park, Pennsylvania, United States
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About the First Transit
First Transit is a transportation institution located at 4780 Library Road in Bethel Park, Pennsylvania, United States. As part of the Transdev family, First Transit recently made a team member's bucket list dream come true in a spectacular way. During Women's History Month, they are sharing inspiring stories and kicking off their 2024 Women's Mentorship Program to empower women in the industry. Their long-term partnership with Community Transit continues to thrive, and their WeRIDE Microtransit Service, operated by Transdev, is receiving rave reviews as it celebrates its 1-year anniversary. Join First Transit in their commitment to providing reliable and innovative transportation solutions.
4780 Library Rd, Bethel Park, PA 15102, United States
Opening hours of First Transit
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
09:00 - 17:00
Reviews of First Transit
"I would give no stars if I could. I just want to say, look somewhere else for your medical transportation needs. I had a cardiology appointment at 2:30 pm today for my 4 month old daughter. My pickup time was supposed to be at 1:30 pm. I received no call what-so-ever about this. I had to rush to get my daughter and I ready all because they decide to show up early without notifying me. This was NOT the first time this has happened either. I was given 15 minutes to get ready or they would leave. At 1:45 the driver arrived at the hospital and I FINALLY got a call from one of the agents telling me that my appointment was moved up and they're glad that I was ready. I told the guy that I actually wasn't and that I got no phone call earlier about this. He apologized for it but I can tell it wasn't a sincere one. It was more of like a "i'm sorry but deal with it" apology. I just said ok and hung up the phone. Fast forward to 3:31 pm. My daughter was all done with her appointment early. When I have appointments at the hospital I always let them know that I will call them because it does get busy and I never know how long we'll be there for. From 3:31 pm to 4:32 pm I was on hold with no answer. Luckily, I saw someone else who was getting a ride from this company, rushed outside and told the driver my situation. I got NO apology and dispatch acted like it was a problem for him to add my daughter and I to his trip. The driver was the only one who acted like he cared. My daughter and I arrived home 3 minutes before 6:00 pm. No calls were received asking if we arrived home ok or not. I usually don't write reviews but this was beyond ridiculous on their part. As soon as I find something better, i'm done with this company. Again, look somewhere else for your medical transportation needs."
"Not the best place to work if you don't want to be rushed and overworked without a lunch break. Not professional run. I was told to go home after an investigation was pending until they would call back for results. 3 weeks went by without any phone call. They don't answer their phone calls or messeges. Thanks to them, 3 weeks without pay led me to being a month behind on bills all because they never called me back until I called corporate. I could have started another job right away but I wasn't sure when I was going to get that call. It's a shame that lots of employees quit there all the time. I can see why."
"Do NOT apply to or work for this company. My husband got hired there earlier this summer and they would not tell him his schedule until 7 pm the night before! He would work 10-12 hour days sometimes without breaks without ever knowing when he’s get off. It was also a big deal to ask for a day off. They literally expect people to work 6 days a week at 10-12 hour days! Then they told him not to come back while they “review his 90 day camera footage”, a week goes by still no call. He went in and they told him he was fired but it wasn’t official yet and never gave him a reason. Please steer clear!"
"Service is HORRIBLE my Mentally Reatrded adult daughter has a standing order and there always trying to change her pick up times. T hey know she can't sit at her job by her self. Not considerate at all."
"This company is not so good I have tried to schedule an appointment to to grocery shopping I am unable to schedule an appointment with this company . They tell me there is nothing available every time I call , When they put you on hold ,then you know they will come back on the phone , and say that there is is nothing available And I was on hold for 45 minutes They keep telling me that they don’t have enough help I have tried 5 five times to schedule an appointment with this company If you tried schedule to to a different grocery store they seem to get a little upset ,because they are not familiar with your area. The drivers are awesome , but trying to schedule an appointment is awful !!!!!! They keep saying they are hiring new drivers but, I think this company is slow at hiring. I would love to give this company a 5 star rating but, the service is terrible. And then the representative tells you they that can’t even schedule people for a Dr.s appointment I think that’s so wrong.!!!"
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