Tax Prep Plus, LLC
948 Town Center, New Britain, Pennsylvania 18901
About the Tax Prep Plus, LLC
Tax Prep Plus, LLC is a finance institution located at 948 Town Center in New Britain, Pennsylvania, United States. We specialize in providing expert tax preparation services to individuals and businesses, ensuring accuracy and maximizing returns. Our team of experienced professionals is dedicated to delivering personalized and reliable financial solutions to meet our clients' needs. Trust Tax Prep Plus, LLC to handle all your tax preparation needs with precision and efficiency.
Photos of Tax Prep Plus, LLC
948 Town Center, New Britain, PA 18901, United States
Opening hours of Tax Prep Plus, LLC
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
Closed
Sunday:
Closed
Reviews of Tax Prep Plus, LLC
"First of all: beware that this place was taken over by new owners. Gone downhill is a huge understatement. Amie and her staff are TERRIBLE. This USED TO BE a great place until she took over. I wish I could give less than 1 star. Dealing with this company was nothing short of a nightmare. My documents were taken there in March and as far as I knew, everything was filed and done, was told everything was good... after charging me over $200 for a simple filing. THREE months later, I am contacted via email that they needed me to sign documents and that my taxes still have not been filed. I was instructed to go through a portal to do so online, which was a total headache and nothing but back and forth with the portal not saving my signed documents. After a month of this, I was told my taxes were finally filed. 3 weeks later, I receive an email saying they STILL need my signature to file. After telling this woman that I had confirmation that they were filed weeks ago, she said she didn't realize I had signed my documents. Well, maybe check on that before emailing me and giving me a slight heart attack thinking they still weren't filed. I am contacting my attorney to guide me in what to do if I have any kind of penalty for my taxes being filed SO late because of this company. I don't even feel comfortable that they were filed correctly and will have to put out more money to hire someone to double check their work. They at the very least could have given me my money back for the trouble they have caused me, I stressed over and over how unhappy I was. Stay FAR AWAY, nothing but a complete nightmare with a completely unorganized office with a staff who don't know what they are doing. First time in my life I have ever had an issue with a simple tax filing."
"Highly recommend Tax Prep Plus! Amie and her team have been working with our growing family for the past 2 years and they have helped us every step of the way. Amie is easy to get an appointment with and will take time explaining things at an elementary school level as we are not well versed in tax law. We look forward to working with Amie and her team for years to come."
"My husband and I were referred to Amie from our previous accountant who had moved into financial advising. After discussing our needs briefly by e-mail, we provided her with all of our supporting documentation. We met with Amie for an hour and discussed our personal and corporate (small business) tax returns in greater detail, and Amie indicated that one of her staff would begin immediately working on our corporate return. Over the next week, my husband reached out to Amie twice to confirm how much she would be charging for her services. In response to his second e-mail, Amie indicated that she would not be assisting us in preparing our returns. This was a day after the corporate filing deadline. If Amie did not want to assist us, or did not have the capacity to do so, then she could have told us a week beforehand, which would have given us an opportunity to find another accountant to work with. Instead, we believe she deliberately delayed our ability to file our corporate return so that we would be late. We strongly recommend that others look elsewhere for their accounting needs. The Tax Prep Plus staff came across as fickle and opinionated, and in our impression, their actions were unethical."
"I was new to TPP this year. Amie spent about 45 minutes with me before I even made an appointment. The process was painless. Uploaded everything to the portal and then met with Amie for the consult. Everyone I dealt with through the process was professional and responsive. I will be back and would recommend the team to others looking for someone to do more than just fill out your forms. Amie offered to help me mid year with some upcoming changes to our situation which is included in the fees already paid. That is the plus part of their name! Great work. Good people. Will be back next year."
"We have worked with Tax Prep Plus for the past five years and they have consistently been responsive, informative, professional and done a great job. Additionally, they have been helpful throughout the year to counsel us on changes to our tax situation, help facilitate filings and made themselves generally available which is even more appreciated. Great group to work with and I highly recommend them!"
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